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cardfactory Reviews

https://www.cardfactory.co.uk/
Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.6
/5

5

4

3

2

1

3,006

252

144

99

340

3,841

ratings over the past year

Displaying all 34,267 reviews
Trusted Customer
6 years ago
Date of purchase: 14/10/2017
Great prices for personalised cards and very reasonable delivery charges.
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JH
Julie Harrison
Leeds
6 years ago
Date of purchase: 12/10/2017
What Julie Harrison said about cardfactory:
It's brilliant. Excellent quality and fast service
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Adam
cardfactory
6 years ago
Thank you for your feedback, we really appreciate you taking the time to write into us to leave this great review. We can’t wait to send you more great personalised gifts soon!
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Trusted Customer
6 years ago
Date of purchase: 30/10/2017
As I have said before never used this service before but the cards were excellent great value for moni
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Trusted Customer
6 years ago
Date of purchase: 30/10/2017
Very user friendly website. Lots of choice of design and personalisation options. Great prices. I particularly like the "back to me" facility so you can write on the card yourself. It also means you
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Trusted Customer
6 years ago
Date of purchase: 28/10/2017
Balloons ordered were quick and before delivery date. Although organised to have them blown up in store as I was advised to order them online as they didn’t have many balloons. I arranged with store t
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Adam
cardfactory
6 years ago
Thank you for your feedback. I am very sorry for the service you received this this order. As an online site we work independently from the card factory stores, so we can only deal with complaints with the website and service online. Here is the number to the Card Factory Head Office if you'd like to make a complaint to them about a store, 01924 839 150.

I do apologise on behalf of the store you visited and the experience you had. As a good will gesture we have refunded your postage charge. I hope if you order with us again we can provide you a better experience online and in store.
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Trusted Customer
6 years ago
Date of purchase: 11/10/2017
A great service, especially as I'm disabled and am unable to leave my home to go shopping. The website is easy to use and the choice of cards is excellent. The quality is the usual Card Factory high
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Trusted Customer
6 years ago
Date of purchase: 28/10/2017
Excellent service. Very prompt delivery.
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ML
Melanie Lester
Ireland
6 years ago
Date of purchase: 01/10/2017
What Melanie Lester said about cardfactory:
Very easy to use website with lots of choice of cards for all occasions. Frequent user.
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Adam
cardfactory
6 years ago
Thank you for your review, it is really good to hear that you have had great service from us. Please tell all your friends, we look forward to giving you further speedy and good quality service at cardfactory.co.uk in the near future!
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Maxine Newman
6 years ago
Date of purchase: 14/10/2017
What Maxine Newman said about cardfactory:
I have been over the moon with every persnolised cards I have purchased very quick delivery I had 3 persnolised cards done for my grandchildren and every one said how beatifull they was I chose large
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Trusted Customer
6 years ago
Date of purchase: 01/10/2017
Delivery of the air walker was fine. But getting it filled at a local store was time consuming as not all staff were trained to be able to fill this type of balloon.
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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01924 839150
Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets