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Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.6
/5

5

4

3

2

1

3,016

252

146

99

341

3,854

ratings over the past year

Displaying all 34,280 reviews
GW
Gaile Walls
6 years ago
Date of purchase: 11/10/2017
What Gaile Walls said about cardfactory:
Excellent service and competitive prices
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Adam
cardfactory
6 years ago
Thank you for your great feedback. We hope you continue to shop with cardfactory.co.uk and tell all your friends about the fantastic service you have had.
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Trusted Customer
6 years ago
Date of purchase: 23/10/2017
Really great range. Speedy service and quality end product. So much cheaper than alternative companies on the market!
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VM
Venita McEvoy
6 years ago
Date of purchase: 02/10/2017
What Venita McEvoy said about cardfactory:
Very good from start to finish
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Trusted Customer
6 years ago
Date of purchase: 14/10/2017
Great prices for personalised cards and very reasonable delivery charges.
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JH
Julie Harrison
Leeds
6 years ago
Date of purchase: 12/10/2017
What Julie Harrison said about cardfactory:
It's brilliant. Excellent quality and fast service
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Adam
cardfactory
6 years ago
Thank you for your feedback, we really appreciate you taking the time to write into us to leave this great review. We can’t wait to send you more great personalised gifts soon!
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Trusted Customer
6 years ago
Date of purchase: 30/10/2017
As I have said before never used this service before but the cards were excellent great value for moni
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Trusted Customer
6 years ago
Date of purchase: 30/10/2017
Very user friendly website. Lots of choice of design and personalisation options. Great prices. I particularly like the "back to me" facility so you can write on the card yourself. It also means you
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Trusted Customer
6 years ago
Date of purchase: 28/10/2017
Balloons ordered were quick and before delivery date. Although organised to have them blown up in store as I was advised to order them online as they didn’t have many balloons. I arranged with store t
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Adam
cardfactory
6 years ago
Thank you for your feedback. I am very sorry for the service you received this this order. As an online site we work independently from the card factory stores, so we can only deal with complaints with the website and service online. Here is the number to the Card Factory Head Office if you'd like to make a complaint to them about a store, 01924 839 150.

I do apologise on behalf of the store you visited and the experience you had. As a good will gesture we have refunded your postage charge. I hope if you order with us again we can provide you a better experience online and in store.
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Trusted Customer
6 years ago
Date of purchase: 11/10/2017
A great service, especially as I'm disabled and am unable to leave my home to go shopping. The website is easy to use and the choice of cards is excellent. The quality is the usual Card Factory high
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Trusted Customer
6 years ago
Date of purchase: 28/10/2017
Excellent service. Very prompt delivery.
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets