Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

cardfactory Reviews

https://www.cardfactory.co.uk/
Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.6
/5

5

4

3

2

1

3,010

252

144

100

340

3,846

ratings over the past year

Displaying all 34,265 reviews
SS
Sylvia Smith
6 years ago
Date of purchase: 11/10/2017
What Sylvia Smith said about cardfactory:
This is excellent as I find it difficult to get out and about....everything at your finger tips!
Product reviews

0
Share
MB
Margherita Baroni
6 years ago
Date of purchase: 30/10/2017
What Margherita Baroni said about cardfactory:
Very poor service in handling the delivery / shipping of the item. No way of tracking it and no real support from customer service. Customer service representatives have been very rude in dealing with
...
Read all
Merchant Logo
Adam
cardfactory
6 years ago
Thank you for your feedback. I am really sorry for the poor experience you've had with this order, this is not our usual level of service.  I also apologise for the way you feel about he customer service representatives, we do try our best to help the customer who contact us. I am sorry if this was not done for you on this occasion. I can see we have refunded this order for you in full, and i hope if you order with us again we can provide a better experience for you.
Product reviews

0
Share
BF
Bryan Ferneyhough
6 years ago
Date of purchase: 03/10/2017
What Bryan Ferneyhough said about cardfactory:
Lots of choice, easy to personalise and quick delivery
0
Share
Trusted Customer
6 years ago
Date of purchase: 28/10/2017
Very good service, good choice of cards,gifts etc would recommend to anyone to shop card factory on line.
0
Share
GH
Gwynith Houghton
6 years ago
Date of purchase: 25/10/2017
What Gwynith Houghton said about cardfactory:
Excellent service any query dealt with promptly quality very good
Merchant Logo
Adam
cardfactory
6 years ago
Thank you for your feedback. We are really happy to hear that you have had a great experience with cardfactory.co.uk and such excellent customer service. We look forward to giving you excellent service in the near future, and are always happy to help. Thank you for taking your time to write this review
Product reviews

0
Share
KH
Katherine Harris
6 years ago
Date of purchase: 16/10/2017
What Katherine Harris said about cardfactory:
Great but not a good time to ask people to give feedback.We are all to busy!!!
0
Share
LH
Lydie Hornikova
6 years ago
Date of purchase: 09/10/2017
What Lydie Hornikova said about cardfactory:
Absolutely amzing...! I love shopping here..
Product reviews

0
Share
JC
Joan Carry
6 years ago
Date of purchase: 30/10/2017
What Joan Carry said about cardfactory:
Brilliant personalised greetings cards-great value-speedy delivery-saves going out to buy cards and personal touch because you created them yourself! Highly recommend
0
Share
Trusted Customer
6 years ago
Date of purchase: 16/10/2017
Excelent cards, service and quick delivery. Well done.
0
Share
CS
christina sofocleous
6 years ago
Date of purchase: 12/10/2017
What christina sofocleous said about cardfactory:
Very affordable cards, excellent price for personalised greeting cards. Fast delivery
Merchant Logo
Adam
cardfactory
6 years ago
Thank you for the great feedback on your personalised gifts. We’re really happy that you like them! We are always expanding our range so be sure to keep checking for new products! Look forward to your continued custom with card factory, and we promise to keep giving you great products and great service!
Product reviews

0
Share
Not received a review invite?
About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
Read all
01924 839150
Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets