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cardfactory Reviews | Customer Service Reviews for https://www.feefo.com/reviews/card-factory | Feefo

JJ

Jane Johnston

Llandrindod Wells

2 days ago

Date of purchase: 11/09/2024

What Jane Johnston said about cardfactory:

No card delivered

Aimee

cardfactory

1 day ago

Thank you for your review. We are sorry to hear you are yet to receive your Card Factory order. Please may we ask that you contact our Customer Service Team on cfonline@cardfactory.co.uk with the subject matter 'Feefo Review - Awaiting Order' and we will look further into this.

Product reviews

0

Trusted Customer

2 days ago

Date of purchase: 08/09/2024

Aimee

cardfactory

1 day ago

Thank you for your review. We are sorry to hear your order has arrived with damaged goods. For us to investigate this matter further please may we ask that images of the damaged item/s are sent to our Customer Service Team on cfonline@cardfactory.co.uk including any damaged packaging. These images will be used to highlight any packing or courier errors which can address with the relevant party.

Product reviews

Card had glue over it ripped in the corner and envelope was same was sent in a box with 12 more cards all was untouched so it was ovs packed in that state so not a very happy customer

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Aimee

cardfactory

1 day ago

Thank you for your review. We are sorry to hear your order has arrived with damaged goods. For us to investigate this matter further please may we ask that images of the damaged item/s are sent to our Customer Service Team on cfonline@cardfactory.co.uk including any damaged packaging. These images will be used to highlight any packing or courier errors which can address with the relevant party.

0

Trusted Customer

2 days ago

Date of purchase: 11/09/2024

Great service

Aimee

cardfactory

1 day ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

0

Trusted Customer

2 days ago

Date of purchase: 10/09/2024

Excellent. Love the offers on cards. Makes cards afgordable to everyone. Very good quality and fast delivery even at second class.

Aimee

cardfactory

1 day ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

0

Trusted Customer

2 days ago

Date of purchase: 10/09/2024

Great service and easy to order.

Aimee

cardfactory

1 day ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

0

MJ

Myra Jones

Mold

2 days ago

Date of purchase: 07/09/2024

What Myra Jones said about cardfactory:

Excellent

Aimee

cardfactory

1 day ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

0

TC

Theresa Callaghan

Glasgow

2 days ago

Date of purchase: 07/09/2024

Aimee

cardfactory

1 day ago

Thank you for your review. We are sorry to hear your order has arrived with damaged goods. For us to investigate this matter further please may we ask that images of the damaged item/s are sent to our Customer Service Team on cfonline@cardfactory.co.uk including any damaged packaging. These images will be used to highlight any packing or courier errors which can address with the relevant party.

Product reviews

Goods arrived damaged, had to email company and thankfully it was an easy process, was reimbursed and re ordered good again, when goods arrived they were completely smashed.the packing was inadequate.

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Aimee

cardfactory

1 day ago

Thank you for your review. We are sorry to hear your order has arrived with damaged goods. For us to investigate this matter further please may we ask that images of the damaged item/s are sent to our Customer Service Team on cfonline@cardfactory.co.uk including any damaged packaging. These images will be used to highlight any packing or courier errors which can address with the relevant party.

0

AF

Amanda French

Lancashire

2 days ago

Date of purchase: 10/09/2024

Aimee

cardfactory

1 day ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

0

Trusted Customer

2 days ago

Date of purchase: 07/09/2024

Didn’t arrive, should get 0 stars

Aimee

cardfactory

1 day ago

Thank you for your review. We are sorry to hear you are yet to receive your Card Factory order. Please may we ask that you contact our Customer Service Team on cfonline@cardfactory.co.uk with the subject matter 'Feefo Review - Awaiting Order' and we will look further into this.

Product reviews

0

Trusted Customer

2 days ago

Date of purchase: 10/09/2024

Aimee

cardfactory

1 day ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Lovely my granddaughters love them but one did come creased at top of book

Aimee

cardfactory

1 day ago

Thank you for your review. We are sorry to hear your order has arrived with damaged goods. For us to investigate this matter further please may we ask that images of the damaged item/s are sent to our Customer Service Team on cfonline@cardfactory.co.uk including any damaged packaging. These images will be used to highlight any packing or courier errors which can address with the relevant party.

0

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