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Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.6
/5

5

4

3

2

1

3,016

252

146

99

341

3,854

ratings over the past year

Displaying all 34,280 reviews
Trusted Customer
3 days ago
Date of purchase: 10/09/2024
Extremely disappointed with my order, the 30th birthday balloons in silver deflated within 24 hours costing over £30! Will not be ordering via the delivery service again!
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Aimee
cardfactory
2 days ago
Thank you for your review. We are sorry to hear your balloons arrived deflated. For us to investigate this matter further please may we ask that images of the damaged item/s are sent to our Customer Service Team on cfonline@cardfactory.co.uk including any damaged packaging. These images will be used to highlight any packing or courier errors which can address with the relevant party.
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Sylvia Waterson
Newcastle on tyne
3 days ago
Date of purchase: 09/09/2024
What Sylvia Waterson said about cardfactory:
Excellent service I am housebound in a wheelchair so card factory is ideal I order the full months birthdays and anniversaries so convenient for me
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Aimee
cardfactory
2 days ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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Linda Harvey
Great Yarmouth
3 days ago
Date of purchase: 09/09/2024
What Linda Harvey said about cardfactory:
Service as I have always found is exceptional. Goods either on time as promised or earlier.
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Aimee
cardfactory
2 days ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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Trusted Customer
3 days ago
Date of purchase: 07/09/2024
Great service
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Aimee
cardfactory
2 days ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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Trusted Customer
3 days ago
Date of purchase: 09/09/2024
Excellent service and fast too
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Aimee
cardfactory
2 days ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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Trusted Customer
3 days ago
Date of purchase: 09/09/2024
Excellent service, well packaged, speedily delivered, excellent value for money. Was kept informed about despatch and delivery
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Aimee
cardfactory
2 days ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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Trusted Customer
3 days ago
Date of purchase: 10/09/2024
Service was fine and the toys came within days .A minor point the box was big, something the size of a shoe box would have done but they arrived safe.
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Aimee
cardfactory
2 days ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. I will look into why such a large box was used for your order. We hope to see you again soon.
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Jo Davies
Stoke-on-Trent
3 days ago
Date of purchase: 06/09/2024
What Jo Davies said about cardfactory:
Ordered my card for click and collect pick up at my local store my service was excellent only took a few days collection
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Aimee
cardfactory
2 days ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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Trusted Customer
3 days ago
Date of purchase: 10/09/2024
Excellent bought for my sister for her birthday and she loved the card and arrived on time.
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Aimee
cardfactory
2 days ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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Christine Berry
Meopham
3 days ago
Date of purchase: 09/09/2024
What Christine Berry said about cardfactory:
Very good. Items well packed in cardboard box and prompt delivery. Would be nice if sometimes free postage could be offered.Great products with prompt deluvery
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Aimee
cardfactory
2 days ago
Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets