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cardfactory Reviews | Customer Service Reviews for https://www.feefo.com/reviews/card-factory | Feefo

Displaying all 34,280 reviews

Tracey Bedworth

Wolverhampton

4 days ago

Date of purchase: 06/09/2024

What Tracey Bedworth said about cardfactory:

Quick delivery Feel of card felt quite good quality

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Firstly the plus points The card was delivered quickly and felt quality card Bad points Took quite a while to make the card choose all the photos I wanted when the card came heads were chopped off

...

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Aimee

cardfactory

2 days ago

Thank you for your review. We are sorry to hear your order has arrived with poor quality goods. For us to investigate this matter further please may we ask that images of the item/s are sent to our Customer Service Team on cfonline@cardfactory.co.uk. These images will be used to highlight any packing or courier errors which can address with the relevant party.

Tracey Coombs

4 days ago

Date of purchase: 09/09/2024

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Sam

Derby

4 days ago

Date of purchase: 09/09/2024

What Sam said about cardfactory:

Excellent service quick in delivery

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Lindsey K

Lancashire

4 days ago

Date of purchase: 09/09/2024

What Lindsey K said about cardfactory:

Super fast delivery

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Debbie Chalkley

Sidmouth

4 days ago

Date of purchase: 08/09/2024

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

4 days ago

Date of purchase: 31/08/2024

Ordering and payment straight forward and no problem with delivery.

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Beautiful Reason for only 4 stars is because I couldn't leave a message and also to let receiver know who they were from.

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the product you have received. I am sorry that you were unable to add a gift card to your order. We hope to have this issue resolved soon. We hope to see you again soon.

Trusted Customer

4 days ago

Date of purchase: 08/09/2024

Arrived earlier than expected always good products

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

5 days ago

Date of purchase: 08/09/2024

Can't ask for more brilliant service

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Mark O'Rourke

5 days ago

Date of purchase: 05/09/2024

What Mark O'Rourke said about cardfactory:

Poor

Aimee

cardfactory

2 days ago

Thank you for your review. We are sorry to hear your Card Factory order arrived later than expected. Please may we ask that you contact our Customer Service Team on cfonline@cardfactory.co.uk with the subject matter 'Feefo Review - Late Delivery' and we will look into this further

Product reviews

OK, you keep mithering for a review... Paid 1st class delivery in time. It was late. I now expect... "We do not have control over the postal service..." I won't be using Card Factory again... There

...

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Aimee

cardfactory

2 days ago

Pam Berry

Blackpool

5 days ago

Date of purchase: 08/09/2024

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Not received a review invite?

About cardfactory

At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets

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01924 839150

Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom

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