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cardfactory Reviews | Customer Service Reviews for https://www.feefo.com/reviews/card-factory | Feefo

Displaying all 34,280 reviews

Jean Edgeley

Prestatyn

5 days ago

Date of purchase: 08/09/2024

What Jean Edgeley said about cardfactory:

Very quick and easy to order

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Rachael Booth

Swadlincote Derbyshire

5 days ago

Date of purchase: 03/09/2024

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Quick delivery, nice card and personalised. I liked the price, cheaper than other sites. I use card factory alot, either ordering on line or going to my local store.

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service and product you have received. We hope to see you again soon.

Trusted Customer

5 days ago

Date of purchase: 02/09/2024

I ordered late but it was delivered early so actually arrived on time

Product reviews

Trusted Customer

5 days ago

Date of purchase: 03/09/2024

Delivered quickly

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

6 days ago

Date of purchase: 06/09/2024

expensive for the size of card, very small. had to go out and buy another card.

Aimee

cardfactory

2 days ago

Thank you for your review. We are sorry to hear you were not happy with the size of your card. All our product listing will state the size before ordering. If you would like to discuss this further please contact our Customer Service Team on cfonline@cardfactory.co.uk

Product reviews

Trusted Customer

6 days ago

Date of purchase: 06/09/2024

Shame I wasn't told sooner regarding the technical error of my card as it ment I didn't have time tk grt a replacement card to my friend on time. She's 94 and loves cards and she's wasn't able to rece

...

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Aimee

cardfactory

2 days ago

Thank you for your feedback. We can appreciate how disappointing this will have been for you. Please be assured that we have identified the issue with your item/s and this has since been resolved. If you would like to discuss this further please contact our Customer Service Team on cfonline@cardfactory.co.uk

Product reviews

Was pleased with one card that turned up, just how I wanted it. But shame the other wasn't able to be sent out to me, due to a technical error from your side so i wasn't able to send the card I wanted

...

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Aimee

cardfactory

2 days ago

Thank you for your feedback. I am glad to hear that the card you received has meant all your expectations. We can appreciate how disappointing it will have been to not receive your second card. If you would like to discuss this further please contact our Customer Service Team on cfonline@cardfactory.co.uk

Trusted Customer

6 days ago

Date of purchase: 07/09/2024

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

6 days ago

Date of purchase: 07/09/2024

Great good product and prompt delivery

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Mare rene

Ormskirk

6 days ago

Date of purchase: 07/09/2024

What Mare rene said about cardfactory:

Great

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Christine Coupe

Preston

6 days ago

Date of purchase: 06/09/2024

What Christine Coupe said about cardfactory:

Some cards could be in better condition

Aimee

cardfactory

2 days ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. I am very sorry to hear that some of your order was not in the condition you expected. For us to investigate this for you, can you please email images to cfonline@cardfactory.co.uk We hope to see you again soon.

Product reviews

Card had a bent line in it.

Aimee

cardfactory

2 days ago

Thank you for your review. We are sorry to hear your order has arrived with damaged goods. For us to investigate this matter further please may we ask that images of the damaged item are sent to our Customer Service Team on cfonline@cardfactory.co.uk including any damaged packaging. These images will be used to highlight any packing or courier errors which can address with the relevant party.

Not received a review invite?

About cardfactory

At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets

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01924 839150

Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom

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