Thank you for your feedback. If you could let us know what we could do better, or where we fell short of the mark, that would be great.
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Susan King
7 months ago
Date of purchase: 05/02/2024
What Susan King said about Caterkwik:
Easy, delivery on time 'o problems
Equipment excellent
Steve
Caterkwik
6 months ago
Thank you Susan, this is much appreciated.
Product reviews
Good equipment, itted easily and fitted well
Steve
Caterkwik
6 months ago
Thank you!
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Tom Grundy
7 months ago
Date of purchase: 01/02/2024
What Tom Grundy said about Caterkwik:
The delivery man was very polite and helpful in placing the cooler where we wanted it on the day he kept us updated has to where was and a precise delivery time. However from the original purchase it
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Steve
Caterkwik
6 months ago
Thank you for your feedback - this is much appreciated. We advised 5-7 working days on point of order, and then further updated this to a specific day once the route was planned - however understand this can be hard for you to plan. We take your feedback on board.
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Trusted Customer
7 months ago
Date of purchase: 06/02/2024
Easy ordered on line delivered by DPD. Intalled and working outflow seems slow compared to our previous CaterBrew but hope this will improve with use.
Steve
Caterkwik
6 months ago
Thank you for the great review, glad you liked the packaging!
Product reviews
Early days yet. Need more time to give proper feed back but ok so far
Steve
Caterkwik
6 months ago
Thank you, please do get in touch if you have any trouble.
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John Wain
7 months ago
Date of purchase: 31/01/2024
What John Wain said about Caterkwik:
After Sales very bad.
Still waiting for answer to problem
Steve
Caterkwik
6 months ago
Thank you for the feedback, I'm sorry that you were not happy with the experience this time. I can see a replacement part was delivered to you for the part that was damaged. As per my colleague, we would like to apologise for the damage to this item and for any inconvenience caused.
Product reviews
Delivery very badly packed causing damage.
Have had no feed back
Steve
Caterkwik
6 months ago
Apologies, John - I believe my colleague Charlotte was waiting for some pictures. Her email address is charlotte.fay@caterkwik.co.uk - I can see a replacement part was delivered for the damaged one.
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Trusted Customer
7 months ago
Date of purchase: 29/01/2024
Good value and efficient delivery service
Steve
Caterkwik
6 months ago
Fab, thanks so much for the great review!
Product reviews
Just what we were looking for
Steve
Caterkwik
6 months ago
Thank you :)
Fits in well with the other bar fridges
Steve
Caterkwik
6 months ago
Thanks, glad you like it!
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Gordon Smith
7 months ago
Date of purchase: 28/11/2023
What Gordon Smith said about Caterkwik:
Delivery was very quick but unit was delivered with a flat battery which powered the temperature gauge.
A few weeks later the fan broke. A replacement was delivery but was damaged in transit. Still w
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Steve
Caterkwik
6 months ago
Thank you for your feedback. I have had a look into this, and I understand that you had a damaged part, and they sent you a replacement - and now a refund in in progress as agreed. Apologies that you have not had the best experience this time. We have been liaising with our supplier over this and it is unusual for this to happen.
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Gary Wood
7 months ago
Date of purchase: 01/02/2024
What Gary Wood said about Caterkwik:
Poor service. I needed items on a specific date for an event we were running. These items were absolutely essential for the successful running of this event and I was assured they would turn up at the
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Steve
Caterkwik
6 months ago
I do apologise for the bad experience you have had on this occasion. We placed the order with our supplier and had no reason to believe there would be a delay. They delayed it by a couple of days for which we do sincerely apologise and hope that this did not impact your event.
Product reviews
Steve
Caterkwik
6 months ago
Thank you
Nice product with a good price.
Steve
Caterkwik
6 months ago
Thank you
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Trusted Customer
7 months ago
Date of purchase: 31/01/2024
Can’t fault the service, product turned up very quickly and the delivery driver couldn't have been more helpful
Steve
Caterkwik
6 months ago
Thank you for the great feedback!
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Graham Bailey
7 months ago
Date of purchase: 30/01/2024
What Graham Bailey said about Caterkwik:
All communications were polite and effective - inc regular updates
Delivery service (via courior) was punctual and polite
Caterkwick wqas chosen because of choice of product / sizes available and comp
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Steve
Caterkwik
6 months ago
Thank you for the fab feedback, Graham! Glad you liked our communications. :)
Product reviews
Seems to fit our needs asa expected but too soon to comment on reliability. Attractive front of house suiable appearance.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.