i would recommend Caterkwik to everyone .service excellent, very attentive,aftersale service second to none
Product reviews
great advise in choosing the right one for me
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JB
Judy Burroughes
1 year ago
Date of purchase: 30/08/2023
What Judy Burroughes said about Caterkwik:
I have not reieved my order yet
Steve
Caterkwik
1 year ago
Thank you for your review Judy; and thank you for your time on the phone just now. I can confirm your order has been cancelled for the out of stock knife and is being refunded today. Apologies for the delay; we were advised they would be back in stock on a certain date by our supplier, and then that date changed.
JB
Judy Burroughes
1 year ago
I am sorry for you as you have to deal with unhappy customers!
Product reviews
I have not recieved my order yet
Steve
Caterkwik
1 year ago
.
JB
Judy Burroughes
1 year ago
That has now been settled, many thanks!
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PP
Philip Papper
1 year ago
Date of purchase: 29/08/2023
What Philip Papper said about Caterkwik:
Very good well pleased
Product reviews
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DE
Dawn Ellis
1 year ago
Date of purchase: 30/08/2023
What Dawn Ellis said about Caterkwik:
Excellent service.
Product reviews
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MW
Mark Williams
1 year ago
Date of purchase: 31/08/2023
What Mark Williams said about Caterkwik:
Excellent advice and guidance. Very competitive prices. Quick and simple transaction.
Product reviews
Exactly what I was looking for, matching the best prices on the internet.
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AB
Alan Buntain
1 year ago
Date of purchase: 30/08/2023
What Alan Buntain said about Caterkwik:
Paid for next day delivery for a double bottle cooler as it was urgently needed for two functions. We were initially told by the courier (DX transport) that they had attempted to deliver it on the thi
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Product reviews
Never delivered despite numerous calls and had to request refund
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JG
James Green
1 year ago
Date of purchase: 28/06/2023
What James Green said about Caterkwik:
first class =================================================
Product reviews
just the job 5 star ====================
first class service will be happy to buy from them again
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Trusted Customer
1 year ago
Date of purchase: 14/08/2023
Awful, would never use again. A £1300 washing machine broke within 3 months and they refused any warranty. Nothing but a nightmare with these guys
Steve
Caterkwik
1 year ago
Hello, thanks for the review. Although I am unsure what you mean - we replaced the machine free of charge with a brand new one. Which we were under the impression that you were happy with - I shall call shortly to discuss, Thanks. Kelly
Trusted Customer
1 year ago
You refused to replace until we shared on our social media with 56k followers that the machine had broken within a few months and you stated the warranty wouldn’t cover.
Then you lost our broken machine which was supposed to be repaired.
We were left for months without a machine and only replaced eventually because you didn’t know what the haulier had done with our original machine to be fixed.
There is no doubt in my mind that you never wanted to honour any warranty and I think people should be aware of your policy to refuse warranty on a brand new machine that was only a few months old when broken - a machine that cost over £1000!!!
Product reviews
Awful! Total scammers - would never use again
Steve
Caterkwik
1 year ago
We entirely dispute this comment as we replaced your machine with a brand new one.
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NT
Nick Till
Redbrook , Monmouth .
1 year ago
Date of purchase: 23/08/2023
What Nick Till said about Caterkwik:
A very helpful driver and great advice from Amy in sales , I only rang to purchase a splash back and plate shelf but ended up buying a Falcon cooker and a Samsung 1800w microwave as well .
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JD
Jim Dixon
1 year ago
Date of purchase: 21/08/2023
What Jim Dixon said about Caterkwik:
answered my questions clearly and were helpful all the way through to the puirchase.
Product reviews
appears to be a good machine and holds a good amount of ice
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.