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Caterkwik Reviews

https://www.caterkwik.co.uk
Rated
Excellent
Service
4.2
/5
Product
4.3
/5

5

4

3

2

1

115

13

7

2

24

161

ratings over the past year

Displaying all 2,890 reviews
AO
Adeola Oyeledun
Luton
1 year ago
Date of purchase: 06/06/2023
What Adeola Oyeledun said about Caterkwik:
Awful and dishonest. Never delivered the microwave I ordered and never refunded in spite of several calls and complaints. The microwave cost £539.99.
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Steve
Caterkwik
1 year ago
Thank you for your review= we are sorry that you have not had a great experience. We have to follow procedures in order to issue your refund which involve checking the microwave has gone back to the supplier. I know my colleague has been in touch with you today and we will get this resolved for you ASAP.
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Trusted Customer
1 year ago
Date of purchase: 12/06/2023
Sales and delivery service were exceptional
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Steve
Caterkwik
1 year ago
Thank you for the fab review!
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Trusted Customer
1 year ago
Date of purchase: 11/06/2023
The top load washing machine seems to be very good so far. The pre delivery communication was very good except the machine did not arrive on the stated day. I telephoned the following morning and was
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Trusted Customer
1 year ago
Date of purchase: 10/06/2023
No issues with Caterwik as a company as they are competitively priced and quick on delivery, the Bin I purchased (also available elsewhere) is not of high quality as it arrived slightly broken, due t
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Steve
Caterkwik
1 year ago
Hello, thank you for your valued review! I do apologise that the bin arrived damaged. My colleague has reached out to you about this. Thanks
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RL
Rajya Laxmi
1 year ago
Date of purchase: 10/06/2023
What Rajya Laxmi said about Caterkwik:
Back casters is off the loop and they not bother to talk about it . Sent pic on WhatsApp and they said will call back but never didi.
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Steve
Caterkwik
1 year ago
Hello Rajya, thank you for your feedback. I do sincerely apologise that your first correspondence was missed! I know my colleague has reached out today to resolve and I hope we can reach a favourable conclusion for you.
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Trusted Customer
1 year ago
Date of purchase: 07/06/2023
Overall a good service but I have knocked off one star as there was a delay on delivery and it took 13 days instead of the stated 5-7. The delay was due to Caterkwik not looking at the order notes and
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Steve
Caterkwik
1 year ago
Thank you for taking the time to leave us a review, and we are glad you still found our service good overall. I am sorry to hear about the delivery taking too long. I have investigated this and found that we did unfortunately miss your note and sent it on the wagon, then reorganised for a convenient time for both parties. I will reiterate to the team to check the order notes before organising deliveries. We are grateful for your feedback.
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HK
Haval Al-Khalifa
1 year ago
Date of purchase: 06/06/2023
What Haval Al-Khalifa said about Caterkwik:
Customer service pre-order and quick delivery.
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Steve
Caterkwik
1 year ago
Thank you for the lovely review!
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KS
Keith Smith
1 year ago
Date of purchase: 07/06/2023
What Keith Smith said about Caterkwik:
Delivered as stated, on time and efficient
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Steve
Caterkwik
1 year ago
Thank you for your kind words!
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R Ohara
1 year ago
Date of purchase: 06/06/2023
What R Ohara said about Caterkwik:
Purchased a few appliances recently and the ordering process and the actual delivery has been five stars but the time delay on receiving the three door fridge was shocking. I was informed it would be
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Mark Westland
Alloa
1 year ago
Date of purchase: 31/05/2023
What Mark Westland said about Caterkwik:
Very helpful and knowledgeable on phone. Ordering was very easy and items were quickly delivered.
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Steve
Caterkwik
1 year ago
Thank you for the great feedback, Mark!
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About Caterkwik
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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01229 480001
The Lakeland Catering Centre, Newland, Ulverston, Cumbria, LA12 7QQ, United Kingdom
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About Caterkwik
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.