Very quick 2-working day dispatch which was impressive. However, I discovered one of my orders had a broken lid which I reported the very next day but the communication was so poor I had to call a cou
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Steve
Caterkwik
1 year ago
Thank you for the lovely review, I'm glad we were able to sort this out for you eventually; I've taken a look at your account and it seems our suppliers were dragging their heels a little with our team. Nevertheless, we aim to get matters such as this resolved much faster for our customers.
Product reviews
Looks of very high quality stainless steel material and bigger than expected.
Steve
Caterkwik
1 year ago
Thank you
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Trusted Customer
1 year ago
Date of purchase: 13/04/2023
Prompt. Efficient. Friendly service! Thanks.
Steve
Caterkwik
1 year ago
Thank you for your kind words!
Product reviews
Used for a while now. Highly satisfied.
Steve
Caterkwik
1 year ago
Thank you for the great review!
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JT
Jacqui Taylor
1 year ago
Date of purchase: 11/04/2023
What Jacqui Taylor said about Caterkwik:
Easy to order, quick delivery, good value.
Steve
Caterkwik
1 year ago
Thank you for your kind words :)
Product reviews
Exactly as I expected, thanks
Steve
Caterkwik
1 year ago
Thank you! Perfect
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Trusted Customer
1 year ago
Date of purchase: 31/03/2023
Had to chase for delivery of two parcels.
Chased twice and fobbed off with bank holiday delayed
Steve
Caterkwik
1 year ago
Hello, thank you for your valued feedback. I do sincerely apologise that our delivery speed didn't meet expectations on this occasion. This was an order placed in the afternoon, which then had a knock on effect for the 3-5 working day delivery; the supplier actually delivered it on the 6th working day. I am so sorry for any inconvenience that caused. I am unsure re the second parcel as there doesn't seem to be info saved on this - if you could email me on kelly@caterkwik.co.uk then I can investigate.
Product reviews
Handles broken. Too much of a pain to request replacement
Steve
Caterkwik
1 year ago
I'm sorry that this has happened. I shall speak to our suppliers - I presume you would like a replacement?
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AB
Ashley Barclay
1 year ago
Date of purchase: 06/04/2023
What Ashley Barclay said about Caterkwik:
Excellent service - good products at reasonable prices.
Steve
Caterkwik
1 year ago
Thank you for the great review!
Product reviews
Steve
Caterkwik
1 year ago
Thank you
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Trusted Customer
1 year ago
Date of purchase: 16/12/2022
Very good product and service
Steve
Caterkwik
1 year ago
Thank you for your kind words.
Product reviews
It does the job we wanted it to do
Steve
Caterkwik
1 year ago
Thank you
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BF
Billy Fitzgerald
1 year ago
Date of purchase: 29/03/2023
What Billy Fitzgerald said about Caterkwik:
Excellent service easy to order and quick delivery
can't ask for more really
Steve
Caterkwik
1 year ago
Thank you for the great review, Billy :)
Product reviews
Steve
Caterkwik
1 year ago
Thank you!
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PC
Prudhoe Social Club
Prudhoe
1 year ago
Date of purchase: 21/03/2023
What Prudhoe Social Club said about Caterkwik:
Excellent straight forward company. Kept in the loop all the way.
This is our 2nd purchase, would recommend.
Steve
Caterkwik
1 year ago
Thank you, Kathleen, we really appreciate the repeat business!
Product reviews
Bought new glasswasher, good value so far.
Steve
Caterkwik
1 year ago
Thank you :)
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Trusted Customer
1 year ago
Date of purchase: 22/03/2023
Very helpful on phone as not straaightforward pruchase. Good knowledge of delivery even though direct from manufacturer. Asked me pertinent questions to ensure I was understanding I was clear in what
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Steve
Caterkwik
1 year ago
Thanks, our team work really hard in getting the right information over to our customers so thank you for recognising this!
Product reviews
Exactly what I wanted and no disapointments.
Steve
Caterkwik
1 year ago
Thank you :)
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CB
Catherine Barker
1 year ago
Date of purchase: 20/03/2023
What Catherine Barker said about Caterkwik:
fast professional service will use again
Steve
Caterkwik
1 year ago
Thank you, Catherine :) we would love to deal with you again.
Product reviews
great machine looking forward to using it through summer
Steve
Caterkwik
1 year ago
Thank you!
nice looking Strong cups.
Steve
Caterkwik
1 year ago
Thank you
smart design makes a great milkshake not sure how robust it is though. Time will tell
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.