Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Caterkwik Reviews

https://www.caterkwik.co.uk
Rated
Excellent
Service
4.2
/5
Product
4.3
/5

5

4

3

2

1

115

13

7

2

24

161

ratings over the past year

Displaying all 2,890 reviews
Trusted Customer
6 years ago
Date of purchase: 02/03/2018
All seemed very easy and straight forward. And the washing machine was an excellent price. It would be useful if they made it obvious on their website that they take away the old equipment for a fee
...
Read all
Merchant Logo
Steve
Caterkwik
6 years ago
Thank you for your feedback, we will look to make this clearer on our website moving forward!
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 06/03/2018
Improve delivery times.8am -6pm is not exceptable this is 2018 everyone has a mobile phone. Told on the phone 1year warranty, read small print parts only.wont be buying from here again
Merchant Logo
Steve
Caterkwik
6 years ago
We do offer a range of delivery services - we're sorry that these options were not clearer when you ordered online. We use more than one courier for standard next day but have multiple options available to us - from the couriers directly but also including using our own fleet which can deliver a fully bespoke white glove solution including installation to suitable existing services. Please be assured that your machine is supplied with a parts and labour warranty. I have tried to contact you to discuss why you believe otherwise. I would be grateful if you could contact me to discuss. Kind regards, Steve Doyle 01229484922
0
Share
MV
MR ALAN VAUGHAN
West Sussex
6 years ago
Date of purchase: 02/04/2016
What MR ALAN VAUGHAN said about Caterkwik:
Fast effecient service, excellent pricing and and after sales.
Product reviews

0
Share
LW
Liz Wood
Waterlooville Hampshire
6 years ago
Date of purchase: 06/03/2018
What Liz Wood said about Caterkwik:
The service was extremely good, efficient and we would recommend the service to others
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 06/03/2018
Delivery never on time as promised( one week delay). Keep wasting time for waiting. Rude delivery man and bad service.
Merchant Logo
Steve
Caterkwik
6 years ago
We apologise for the delay in delivery and especially the rude driver. We are investigating the reasons for the delay right now but assure you that the drivers conduct will be reported to the relevant management team. Thank you for your feedback.
Product reviews

0
Share
CL
Chris Larter
6 years ago
Date of purchase: 05/03/2018
What Chris Larter said about Caterkwik:
The price of the item was super and after paying on checkout I wanted to change delivery date, they said no problem and delivered the goods as requested.
Product reviews

0
Share
RG
Rowena Greenwood
6 years ago
Date of purchase: 15/02/2018
What Rowena Greenwood said about Caterkwik:
Melody was very helpful and help me what washing machine that I needed and recommended me a dryer to as well to save money. The delivery was on time. All and all I'm very satisfied with the service an
...
Read all
0
Share
Trusted Customer
6 years ago
Date of purchase: 26/02/2018
Delivered when they said they woukf
0
Share
JW
John Wishart
6 years ago
Date of purchase: 26/02/2018
What John Wishart said about Caterkwik:
Our experiance with Caterkwik was first class hope to use Caterkwik in the future
0
Share
FM
Farhad Mohammed
6 years ago
Date of purchase: 26/02/2018
What Farhad Mohammed said about Caterkwik:
I been ordering flat grill 2 weeks ago I haven’t reserved they told me day after day tomorrow l will never order from them 😠😠😠😠
Merchant Logo
Steve
Caterkwik
6 years ago
We apologise for the delay in the manufacture of the Parry griddle. I have reviewed the notes and can see that we have been pushing Parry hard for the unit to be with you as soon as possible and have kept you updated at every step of the way. We also offered an alternative. Whilst this does not excuse the delay I trust that you can appreciate that we did everything we could to resolve the problem and that we communicated the issues efficiently and honestly.  
Product reviews

0
Share
Not received a review invite?
About Caterkwik
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Read all
01229 480001
The Lakeland Catering Centre, Newland, Ulverston, Cumbria, LA12 7QQ, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Caterkwik
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.