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Caterkwik Reviews

https://www.caterkwik.co.uk
Rated
Excellent
Service
4.2
/5
Product
4.3
/5

5

4

3

2

1

115

13

7

2

24

161

ratings over the past year

Displaying all 2,890 reviews
DH
Dot Hudson
6 years ago
Date of purchase: 25/01/2018
What Dot Hudson said about Caterkwik:
Caterkwik were efficient with my order and delivered the 6 burner next day! Can't fault the service here.
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Steve
Caterkwik
6 years ago
Thank you for the review. Much appreciated by the team. Enjoy your new Falcon G3101. 
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CG
Carol Gilmore
6 years ago
Date of purchase: 29/01/2018
What Carol Gilmore said about Caterkwik:
Order was processed and delivered in quick time.
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Steve
Caterkwik
6 years ago
Thank you very much indeed for the review.  
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GB
Graham Butchart
6 years ago
Date of purchase: 17/01/2018
What Graham Butchart said about Caterkwik:
Fantastic service,would use this company again any time.
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Trusted Customer
6 years ago
Date of purchase: 15/01/2018
Did not know that they had not got stock of item ordered, did not inform the customer that it was out of stock. Sent out item after the order was cancelled, even then it came a day later than promise
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Steve
Caterkwik
6 years ago
We apologise for the inconvenience. This item was ordered and despatched directly from the manufacturer, Bravilor. Bravilor confirmed availability and a delivery schedule. Any exception or deviation to this is expected to be communicated as a matter of urgency. Unfortunately this did not happen and we apologise unreservedly. Bravilor have been made well aware of our mutual disappointment and we are working to ensure this does not happen again. I would appreciate the opportunity to try and put things right. Please give me call on 01229 484922 Steve Doyle
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Indira Ramphul
6 years ago
Date of purchase: 16/01/2018
What Indira Ramphul said about Caterkwik:
I was not happy that you cannot deliver from 11am to 11pm.I was told to pay if I needed those hours.You clearly do not look after your customer.
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Steve
Caterkwik
6 years ago
We're sorry that the free 8-6 delivery was not suitable. Wherever possible we work with our couriers and suppliers to improve delivery communications and we offer a host of cost effective,fast and flexible delivery solutions. Uropa, the manufacturer of the Polar unit offer a timed delivery for a small surcharge. We are proud of offering the very best prices available but this can mean margins that don't absorb additional delivery cost. We are disappointed that you believe this means we clearly don't look after our customers - sincerely.           
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DS
Dan Stevenson
6 years ago
Date of purchase: 22/01/2018
What Dan Stevenson said about Caterkwik:
Everything
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Allan Surrey
6 years ago
Date of purchase: 24/01/2018
What Allan Surrey said about Caterkwik:
Excellent first time service if this is the way they work all the time I will definitely recommend them
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JW
John Williams
Southend on sea
6 years ago
Date of purchase: 24/01/2018
What John Williams said about Caterkwik:
Excellent service, friendly phone staff & quick delivery at a great price
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Trusted Customer
6 years ago
Date of purchase: 22/01/2018
Fantastic phone manners, quick and clean delivery. 10/10 would use again.
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Steve
Caterkwik
6 years ago
Thank you for kind words. We strive to maintain impeccable manners, lightning speed and spring like cleanliness.  
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RP
Rich Parsons
6 years ago
Date of purchase: 22/01/2018
What Rich Parsons said about Caterkwik:
Spoke to Chris noble, very helpful guy. All very straight forward order. Delivered next day as promised. Communication very good throughout. Will be back. Thank you.
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About Caterkwik
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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01229 480001
The Lakeland Catering Centre, Newland, Ulverston, Cumbria, LA12 7QQ, United Kingdom
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About Caterkwik
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.