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Caterkwik Reviews

https://www.caterkwik.co.uk
Rated
Excellent
Service
4.2
/5
Product
4.3
/5

5

4

3

2

1

115

13

7

2

24

161

ratings over the past year

Displaying all 2,890 reviews
Trusted Customer
1 year ago
Date of purchase: 20/02/2023
Great Customer Service and speedy delivery!
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Steve
Caterkwik
1 year ago
Thank you for the fantastic review :)
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Simon Le Pine
1 year ago
Date of purchase: 15/02/2023
What Simon Le Pine said about Caterkwik:
Their site says "internet prices with traditional service" and I found that to be the case.
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Steve
Caterkwik
1 year ago
Thank you very much, that is the aim!
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Eric Lambert
1 year ago
Date of purchase: 10/02/2023
What Eric Lambert said about Caterkwik:
Check on delivery times and don’t take payment until good are ready for despatch , we could have used another supplier, we are struggling without this microwave which still is not here
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Steve
Caterkwik
1 year ago
Thank you for leaving your feedback. Apologies that there has been a long delay with your order. We were told that the microwave was coming in the very next week with the supplier hence giving you this information as a 5-7 working day delivery. It then got delayed, which was to do with shipping and entirely beyond Caterkwik's control. We took the money in the first place due to thinking there was no issue with supply. I shall ask our solutions coordinator to get in touch with you today to resolve the payment side. Thank you & sorry for any inconvenience this has caused.
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Lesley Nott
1 year ago
Date of purchase: 20/02/2023
What Lesley Nott said about Caterkwik:
Arrived well packaged and delivery man was happy to manoeuvre it onto our tack room. Not yet plumbed in so cannot comment on performance.
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Steve
Caterkwik
1 year ago
Thank you for the great review, much appreciated!
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KA
Kaz
Ilford
1 year ago
Date of purchase: 15/01/2023
What Kaz said about Caterkwik:
Really unprofessional and unorganised service. Poor communication among the departments of sale and delivery. Unfortunately a fridge has been delivered instead of the freezer ordered. Waiting for the
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Steve
Caterkwik
1 year ago
Thank you for your feedback, we do apologise for this genuine error made. I believe Charlotte has been trying to rectify this for you and has now arrived the swap over. We will strive to make sure that all is corrected for you.
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Mrs Hart
Bedford
1 year ago
Date of purchase: 14/02/2023
What Mrs Hart said about Caterkwik:
I purchased my washing machine after reading lots of reviews. unfortunately the machine went wrong after a few months. I sent an email to Cater-kwik who responded very quickly. They arranged for an e
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Steve
Caterkwik
1 year ago
Thank you for the great review! We're so pleased Ian and Dave were able to help your mother with her washing machine. And so glad that her new machine is fitted.
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Sue Shuttlewood
DORCHESTER
1 year ago
Date of purchase: 13/02/2023
What Sue Shuttlewood said about Caterkwik:
Very polite on phone. Kept me informed of delivery. Delivery driver extremely friendly and helpful Good product
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Steve
Caterkwik
1 year ago
Thank you for the great review!
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Trusted Customer
1 year ago
Date of purchase: 03/02/2023
Fast and efficient customer service.
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Steve
Caterkwik
1 year ago
Thank you for the fab feedback!
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Trusted Customer
1 year ago
Date of purchase: 08/02/2023
Shocking!!!!! Ordered double contact grill panini, when it arrived after thorough inspection we have found out machine has been damaged. Called Cater-kwik and asked for replacement, after few emails t
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Steve
Caterkwik
1 year ago
Thank you for your valued feedback. I apologise that both panini grills arrived damaged, this is rare that this happens and I am so sorry for any inconvenience caused by this. I'm really pleased that you were third time lucky. The statement balance was just showing you had two replacement machines, they are both back now so I have credited your balance and your statement now shows 0. Apologies for the misunderstanding.
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Trusted Customer
1 year ago
Date of purchase: 07/02/2023
Service was quick and efficient. Good updates provided.
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Steve
Caterkwik
1 year ago
Thank you for the fab review :)
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About Caterkwik
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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01229 480001
The Lakeland Catering Centre, Newland, Ulverston, Cumbria, LA12 7QQ, United Kingdom
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About Caterkwik
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.