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Rated
Excellent
Service
4.2
/5
Product
4.3
/5

5

4

3

2

1

115

13

7

2

24

161

ratings over the past year

Displaying all 2,890 reviews
RB
Raouf Benrahal
TW80AT
7 years ago
Date of purchase: 12/07/2017
What Raouf Benrahal said about Caterkwik:
Great service , fantastic communication .
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Trusted Customer
7 years ago
Date of purchase: 17/07/2017
I thought that the knives were serated as it looked on the ads
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Steve
Caterkwik
7 years ago
Many thanks for the review. I have checked the image and concede the possibility that the pattern on the blades edge could be mistook for serration. I apologise. In our defence we do state when a knife has a serrated blade. However, I have consequently amended the product description to clearly state that the blade is NOT serrated. If you wish to return the product we will issue a full refund. Thanks for your feedback.
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Trusted Customer
7 years ago
Date of purchase: 17/07/2017
Great service. Quick delivery
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Trusted Customer
7 years ago
Date of purchase: 11/07/2017
Did not advise me of delivery. Phoned to ask about it and you never came back to me. Sink is good quality but did not come with drainer/waste and it's not a standard side. Need to advise of this when
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Steve
Caterkwik
7 years ago
Many thanks for the review. I'm happy that you are pleased with the sink but apologise for the issues raised. The item in question should certainly have been booked in for delivery. 

Indeed, for this product, a delivery would not be scheduled unless the delivery date has been confirmed by our customer. This is currently being investigated. We will also state more clearly that the drainer/waste is not supplied as standard.   
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Steve
Caterkwik
7 years ago
Dear Sir, a follow up to my initial response. I have been informed that the courier did make a call to arrange the delivery. This was confirmed. I don't want to post the name and number online but welcome a call to discuss. However, I believe it was not the mobile number as stated during one of your conversations with our sales team. Of course there are other issues to be attended to but I would reassure you that action is being taken on your valued feedback.
Again, apologies & kind regards, Steve Doyle 
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PR
Paul Roberts
7 years ago
Date of purchase: 10/07/2017
What Paul Roberts said about Caterkwik:
delivery men very helpful very pleased with fridge so far
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Ian Darby
Toddington,Beds
7 years ago
Date of purchase: 04/07/2017
What Ian Darby said about Caterkwik:
Excellent service right from sales team through to delivery.
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Trusted Customer
7 years ago
Date of purchase: 20/02/2017
Quick & reliable
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AN
andy
7 years ago
Date of purchase: 20/10/2016
What andy said about Caterkwik:
Easy to use website, good selection of items and got a really fine microwave with a long warranty too. wanted a clockwork timer as much faster and less unreliable than digital which the Samsung has.
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JO
Joel
7 years ago
Date of purchase: 30/03/2017
What Joel said about Caterkwik:
- Didn't return any of my calls, although specifically said you would - Cancelled my order without informing me - Worst customer service ever !
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DO
Douglas
Herts
7 years ago
Date of purchase: 18/01/2016
What Douglas said about Caterkwik:
Excellent
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About Caterkwik
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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The Lakeland Catering Centre, Newland, Ulverston, Cumbria, LA12 7QQ, United Kingdom
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About Caterkwik
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.