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Caterkwik Reviews

https://www.caterkwik.co.uk
Rated
Excellent
Service
4.2
/5
Product
4.3
/5

5

4

3

2

1

115

13

7

2

24

161

ratings over the past year

Displaying all 2,890 reviews
Trusted Customer
3 months ago
Date of purchase: 15/05/2024
Very long lead time for delivery. Poor communications. Too slow.
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Kelly
Caterkwik
2 months ago
I do sincerely apologise for the delay with your order. Our supplier advised at the time of order this was in stock and it was only after you chased this that we discovered it was not and was on back order. We then updated you with a date but I appreciate this is not the level of service that we normally offer and I'm sorry for any inconvenience that this caused to your business.
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bybrook hire
leicester
3 months ago
Date of purchase: 14/05/2024
What bybrook hire said about Caterkwik:
I understand that running a Company brings unexpected Transport problems, but no one cared and never got back to me as promised. No alternative arrangements were offered.
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Kelly
Caterkwik
2 months ago
Thank you for your valued feedback and I am sorry that you felt undervalued as a customer on this occasion; this is never our intention. I know you have spoken with us about this and we apologised for the delay and issued the refund as requested. We are actively working on our deliveries and changing them to suit staffing levels at the moment.
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Trusted Customer
3 months ago
Date of purchase: 10/05/2024
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Kelly
Caterkwik
2 months ago
Thank you for the five star rating!
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Trusted Customer
3 months ago
Date of purchase: 10/05/2024
Helpful livechat, good communication. Competitively priced. Free delivery.
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Kelly
Caterkwik
2 months ago
Thank you for your kind words, we're glad you had a great experience ordering with us.
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1
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NC
Nigel Close
Sedbergh
3 months ago
Date of purchase: 10/05/2024
What Nigel Close said about Caterkwik:
Delivered as promised with very helpful engineer advising
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Kelly
Caterkwik
2 months ago
Thank you - we're glad our engineer was able to assist.
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Matthew Butler
3 months ago
Date of purchase: 13/05/2024
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Trusted Customer
3 months ago
Date of purchase: 29/04/2024
I ordered 6pcs and only 4 came in a nice decent and protective packaging, I need to call the customer service of Caterkwik advice them of the missing items. The missing two items arrived the next day
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Robert Shooman
Westminster, London
3 months ago
Date of purchase: 04/05/2024
What Robert Shooman said about Caterkwik:
It was received on the due date as advised
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AP
Alan Parker
3 months ago
Date of purchase: 02/05/2024
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Trusted Customer
3 months ago
Date of purchase: 01/05/2024
Good service - easy transaction. I would recommend Caterkwik
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About Caterkwik
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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01229 480001
The Lakeland Catering Centre, Newland, Ulverston, Cumbria, LA12 7QQ, United Kingdom
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About Caterkwik
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.