I ordered and paid on card for a display fridge which I was later told would cost an extra £100 if I wanted delivery to my shop as it has restricted access times. Having chosen to get it sent to anoth
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Steve
Caterkwik
5 months ago
I do apologise that you didn't have the best experience on this occasion. Usually the information we get from our suppliers is pretty accurate, this time it obviously wasn't and they didn't inform us the unit was out of stock. I am sorry for any inconvenience that this caused to you.
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Sadiq Merchant
5 months ago
Date of purchase: 21/03/2024
What Sadiq Merchant said about Caterkwik:
Best price and speedy delivery right into the required location in the shop. Super product - won't be worrying about ice this summer! Highly recommend buying your Hoshizaki from Caterkwik!
Steve
Caterkwik
5 months ago
Thank you for your great review, so pleased that you like the product -Hoshizaki are fantastic ice machines.
Product reviews
Steve
Caterkwik
5 months ago
Thank you
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Trusted Customer
5 months ago
Date of purchase: 21/03/2024
Good customer service and very efficiency
Steve
Caterkwik
5 months ago
Thank you for your kind words
Product reviews
Steve
Caterkwik
5 months ago
Thank you
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Trusted Customer
5 months ago
Date of purchase: 11/03/2024
Excellent customer service
Steve
Caterkwik
5 months ago
Thank you for your kind words :)
Product reviews
Steve
Caterkwik
5 months ago
Thank you
Good product easy to use’!
Steve
Caterkwik
5 months ago
Thank you
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Trusted Customer
5 months ago
Date of purchase: 14/03/2024
Customer service no1
Quality of goods sold no2
Time no3
And correspondence no4
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Aidan Murrihy
5 months ago
Date of purchase: 12/03/2024
What Aidan Murrihy said about Caterkwik:
great service
Steve
Caterkwik
5 months ago
Thank you Aidan, much appreciated.
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Trusted Customer
6 months ago
Date of purchase: 11/03/2024
Terrible orderd work unit stainless steel came damaged and then sent another again damaged offerd to discount me £20 offend is not a statement!
Steve
Caterkwik
5 months ago
Thanks for the review, we do apologise that you had a damaged item on this occasion. I can confirm your £48 has now been refunded as agreed.
Product reviews
Item ok if not damaged customer service terrible
Steve
Caterkwik
5 months ago
Thank you for your comments.
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Trusted Customer
6 months ago
Date of purchase: 13/03/2024
online sevice very good.
the machine is good.
Part of my purchase was not available, they needed a bit of a prompt for an alternative, which they did find quickly once had they found it, top stuff.
My
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Steve
Caterkwik
5 months ago
Thanks so much for giving us the opportunity to organise this for you. I am so glad your venison is now in the freezer! Appreciate the 5 stars.
Product reviews
Good value.
Packaged my meat nice and neatly in to my freezer.
I am sure fish/trout will be just as good, when i catch one...
Steve
Caterkwik
5 months ago
Thank you - we hope that's very soon!
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Robin Gorringe
Godalming
6 months ago
Date of purchase: 08/03/2024
What Robin Gorringe said about Caterkwik:
Caterkwik responded to my telephone enquiry in an efficient and friendly way. The price quoted was the same as that quoted by Amazon, except that the delivery charge was less. Unlike Amazon, the com
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Steve
Caterkwik
5 months ago
Thank you for the great feedback, we really appreciate your business and are happy to help with any questions.
Product reviews
The machine washes well and has a full range of options/features, except that there is no 30 degree wash.
Steve
Caterkwik
5 months ago
Thank you for the feedback on our 8kg top loading machine.
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Imraj Uddin
6 months ago
Date of purchase: 08/03/2024
What Imraj Uddin said about Caterkwik:
Order was over 2 weeks late and was told wrong delivery day twice
Steve
Caterkwik
5 months ago
I am sorry for the delay with your delivery; we did have a shortage of drivers and this caused a minor delay. Apologies for any inconvenience this caused.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.