Certainly Wood Reviews

Thank you for you lovely review. We really appreciate you taking the time to leave your feedback and are delighted to hear that you consider our Kiln dried logs to be "super"! In reference to the end of our return your bulk bag scheme, we are sorry that you don't see/understand our justification. It was not a decision taken lightly but the scheme was no longer fit for purpose and had become economically prohibitive. You can read more in depth about this here: https://www.certainlywood.co.uk/blogs/news/why-are-we-removing-our-return-your-empty-bulk-bag-service It is always worth noting that the bags are 100% recyclable (just check that your local council accepts flexi-plastics at roadside collection) and the option to send the bags back to us is still there, but it will be at your own cost. Thank you for your comments and look forward to assisting you in future. Best wishes, Hayleigh

Thank you so much for the 5 star review! We're delighted to hear you were happy with your purchase of our KindleFlamers. We will share this with the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Thank you so much for your feedback; we appreciate you letting us know your opinion on our new Fire Club membership. As it's a new venture for us, please feel free to keep us updated on how the membership works out for you throughout the year. Kind regards, Charlotte