Certainly Wood Reviews

Thanks for your comment; we appreciate your feedback and are happy you are pleased with your purchase. I have sent over the feedback to the driver. From your account, I can see that you purchase from us once a year, so I wanted to inform you of our new membership scheme, which you may benefit from. When signed up for the Fire Club membership, you get at least 10% off your orders, plus other benefits like free AM/PM services and free products! Please find more information about our Fire Club Membership here. Best wishes, Certainly Wood Team

Thanks so much for your feedback. ! It makes our day hearing about how much our customers love our Flamers and how they use them. Look at this link to see if we stock anyone in your local area: https://www.certainlywood.co.uk/apps/how-to-buy-firewood. Also, if you want to purchase from us regularly, it may be worth looking at our Fire Club membership. It costs £34.99 a year but gives you at least 10% off orders, free AM/PM deliveries on bulk purchases, free delivery on small parcels over £25, a £15 birthday reward, and a free product. Again, thanks for the amazing review, and hopefully, the weather is in your favour! Kind regards, Charlotte

Thanks for your comment; we appreciate your feedback and are happy you are pleased with your purchase. From your account, I can see that you purchase from us once a year, so I wanted to inform you of our new membership scheme, which you may benefit from. When signed up for the Fire Club membership, you get at least 10% off your orders, plus other benefits like free AM/PM services and free products! Please find more information about our Fire Club Membership here. Best wishes, Certainly Wood Team

Thanks for your comment. We appreciate your feedback and have passed it on to the delivery company. From your account, I can see you order more than once a year. We recently introduced our Fire Club membership and subscription service, which you may benefit from. Our subscription service makes ordering really easy and allows you to schedule future deliveries. Our Fire Club membership, when signed up, gives you a minimum of 10% off your orders plus other benefits like free AM/PM services and free products! Find more information about our Fire Club Membership here. Find more information about our subscription service here. Best wishes, Certainly Wood Team

Thank you for your feedback. We are pleased you are happy with our products and service. As discussed, introducing the membership level lets you access the best discounts at any point of the year, plus other benefits such as an improved delivery service and free gifts. It is a simple addition to your account and can be cancelled easily at any time, so we urge you to consider the option to enable you to purchase our products at the best price. If this is still not favourable, we are, as usual, offering a discount on the standard one-time purchase. Kind regards Charlotte

We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase. We look forward to assisting you in future! Kind regards, Charlotte

Hi Ron, Thank you so much for your feedback; we appreciate you letting us know your opinion on our new Fire Club membership. As it's a new venture for us, please feel free to keep us updated on how the membership works out for you throughout the year. Kind regards, Charlotte

Hi John, Thanks for your comment; we appreciate your feedback and have passed your feedback on to the delivery company. From your account, I can see that you purchase from us once a year, so I wanted to inform you of our new membership scheme, which you may benefit from. When signed up for the Fire Club membership, you get at least 10% off your orders, plus other benefits like free AM/PM services and free products! Please find more information about our Fire Club Membership here. Best wishes, Certainly Wood Team