Hi Wendy,
Thank you for your valuable feedback, we are really pleased to hear you are happy with the wood you have received overall.
We are sorry that you felt as though our kindling was not up to our usual standards.
If you could send us some photos of the kindling you have received to marketing@certainlywood.co.uk, it would be really helpful so we can pass this on to our production team to investigate.
We really appreciate you taking the time to leave a review and look forward to assisting you again in the future.
Best wishes,
Hayleigh