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Certainly Wood Reviews

https://www.certainlywood.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

704

63

23

9

7

806

ratings over the past year

Displaying all 11,245 reviews
NA
Nicholas Angel
6 months ago
Date of purchase: 12/03/2024
What Nicholas Angel said about Certainly Wood:
Driver blocked drive with pallet. Brainless
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Hayleigh
Certainly Wood
6 months ago
Hi Nicholas, We appreciate your feedback and we’re sorry to hear that our delivery wasn’t up to our usual standards. We have forwarded your comments onto the delivery company. In regard to future orders, please contact us to discuss any special requirements that are outside our standard delivery and we will try our utmost to fulfil your requirements. Best Wishes, The Certainly Wood Team
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Trusted Customer
6 months ago
Date of purchase: 11/03/2024
I the logs were not as good as I was expecting
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AP
Andrew Pryke
6 months ago
Date of purchase: 10/03/2024
What Andrew Pryke said about Certainly Wood:
We started using certainly wood, about a year ago, and have had 3 deliveries of bulk wood, and fire lighters, the oak wood burns really well, and we use 1 fire lighter to get it started. Great deliver
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Charlotte Hill
Certainly Wood
6 months ago
Hi Andrew, Thank you for your feedback; we are glad you are happy with the service you received. If you do find yourself referring us to any of your friends in the future, make sure to use our Refer a Friend Scheme so you and your friend can save £10 off your orders. You can find more about that here: https://www.certainlywood.co.uk/pages/refer-a-friend. Kind regards, Charlotte
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KB
K Bennett
6 months ago
Date of purchase: 10/03/2024
What K Bennett said about Certainly Wood:
Good wood and good delivery service
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Charlotte Hill
Certainly Wood
6 months ago
We really appreciate your comments! We're thrilled to hear you're happy with your purchase. From this order you would have gained some loyalty points that you can redeem on your next order, so definitely keep that in mind when you're ordering your next bulk delivery! Kind regards, Charlotte
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Ludo
Leyton
6 months ago
Date of purchase: 10/03/2024
What Ludo said about Certainly Wood:
Very happy with our purchase. The bag was delivered quickly just outside our home by a nice gentleman. Although we had gone for the extra small I was surprised with the amount of wood we received. Did
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Hayleigh
Certainly Wood
6 months ago
Thank you for your feedback; we are glad you are happy with the products and service you received. If you do find yourself referring us to any of your friends in the future, make sure to use our Refer a Friend Scheme so you and your friend can save £10 off your orders. You can find more about that here: https://www.certainlywood.co.uk/pages/refer-a-friend Best Wishes, The Certainly Wood Team
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Ann Robertson
6 months ago
Date of purchase: 03/03/2024
What Ann Robertson said about Certainly Wood:
Excellent !
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Simon Blunt
6 months ago
Date of purchase: 03/03/2024
What Simon Blunt said about Certainly Wood:
Great service. Easy to order and two hour delivery slot on day
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Charlotte Hill
Certainly Wood
6 months ago
Hi Simon, Thank you for your feedback; we are glad you are happy with the service you received. Be sure to use our loyalty programme, where you can save money on your future orders. You can find more information here: https://www.certainlywood.co.uk/pages/loyalty-tab-help. Kind regards, Charlotte
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Michael Sturgess
6 months ago
Date of purchase: 08/03/2024
What Michael Sturgess said about Certainly Wood:
The logs as always are excellent and give out a great deal of heat
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Hayleigh
Certainly Wood
6 months ago
Thanks for the 5 star Review, Michael! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future. Best Wishes, The Certainly Wood Team
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Pierre Molyneux
6 months ago
Date of purchase: 01/03/2024
What Pierre Molyneux said about Certainly Wood:
Quick efficient no fuss easy to deal with a great all round service They do exactly what you would expect would always use again
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Hayleigh
Certainly Wood
6 months ago
We are so grateful for your 5-star review! We are pleased to hear you are happy with your purchase and that it arrived quickly. We look forward to assisting you in future! Best Wishes, The Certainly Wood Team
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Jaan Maivel
6 months ago
Date of purchase: 07/03/2024
What Jaan Maivel said about Certainly Wood:
Good experience over a number of years, would definitely recommend the small 50 bag Pallet.
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Hayleigh
Certainly Wood
6 months ago
Thank you for your wonderful review, Jaan; we are glad you are happy with the service you received. If you do find yourself referring us to any of your friends in the future, make sure to use our Refer a Friend Scheme so you and your friend can save £10 off your orders. You can find more about that here: https://www.certainlywood.co.uk/pages/refer-a-friend Best Wishes, The Certainly Wood Team
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.
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01981 251 796
Lower Lulham, Madley, Hereford, Hereford, Herefordshire, HR2 9JJ, United Kingdom
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.