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Certainly Wood Reviews

https://www.certainlywood.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

704

63

23

9

7

806

ratings over the past year

Displaying all 11,245 reviews
Trusted Customer
6 months ago
Date of purchase: 07/03/2024
Easy to order via the Certainly Wood Sales Office, delivered on time by Palletline whose driver took the pallet down my drive and positioned it right next to our wood store and always good kiln dried
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Hayleigh
Certainly Wood
6 months ago
Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and that it arrived quickly. I've passed your comments onto the team, and we look forward to assisting you again in future. Best Wishes, The Certainly Wood Team
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clifford hobbs
6 months ago
Date of purchase: 07/03/2024
What clifford hobbs said about Certainly Wood:
on time--reliable
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Trusted Customer
6 months ago
Date of purchase: 27/02/2024
Excellent. Accurate information about delivery time.
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Charlotte Hill
Certainly Wood
6 months ago
Thank you for your feedback; we are glad you are happy with the service you received. If you do find yourself referring us to any of your friends in the future, make sure to use our Refer a Friend Scheme so you and your friend can save £10 off your orders. You can find more about that here: https://www.certainlywood.co.uk/pages/refer-a-friend. Kind regards, Charlotte
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Trusted Customer
6 months ago
Date of purchase: 05/03/2024
Very satisfying and the delivery man was very helpful
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Charlotte Hill
Certainly Wood
6 months ago
Thank you so much for your 5-star review! We will share this with the couriers to let them know to keep up the amazing work. Best regards, Charlotte
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Trusted Customer
6 months ago
Date of purchase: 05/03/2024
High quality product , easy to order and good delivery system
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Charlotte Hill
Certainly Wood
6 months ago
Thank you for your feedback; we are glad you are happy with the service you received. Be sure to use our loyalty programme, where you can save money on your future orders. You can find more information here: https://www.certainlywood.co.uk/pages/loyalty-tab-help. Kind regards, Charlotte
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Trusted Customer
6 months ago
Date of purchase: 05/03/2024
Excellent on phone. Excellent and helpful delivery people.
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Charlotte Hill
Certainly Wood
6 months ago
Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and that it arrived quickly. I've passed your comments on to the team, and we look forward to assisting you again in future. Kind regards, Charlotte
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Trusted Customer
6 months ago
Date of purchase: 04/03/2024
Great fire lighters and the storage bucket is great and very handy, nice looking bucket
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Charlotte Hill
Certainly Wood
6 months ago
Thanks so much for your feedback. ! It makes our day to hear about how much our customers love KindleFlamers and the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future. Best regards, Charlotte
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AC
Anthony Cooper
6 months ago
Date of purchase: 26/02/2024
What Anthony Cooper said about Certainly Wood:
You are so reliable
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Charlotte Hill
Certainly Wood
6 months ago
Hi Anthony, Thank you for your feedback; we are glad you are happy with the service you received. Be sure to use our loyalty programme, where you can save money on your future orders. You can find more information here: https://www.certainlywood.co.uk/pages/loyalty-tab-help. Kind regards, Charlotte
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JC
John Cartlidge
6 months ago
Date of purchase: 26/02/2024
What John Cartlidge said about Certainly Wood:
Good product - speedy delivery
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Charlotte Hill
Certainly Wood
6 months ago
Hi John, Thank you for your feedback; we are glad you are happy with the service you received. If you do find yourself referring us to any of your friends in the future, make sure to use our Refer a Friend Scheme so you and your friend can save £10 off your orders. You can find more about that here: https://www.certainlywood.co.uk/pages/refer-a-friend. Kind regards, Charlotte
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Bennett James
6 months ago
Date of purchase: 24/02/2024
What Bennett James said about Certainly Wood:
Delivery and packaging excellent. Logs were generally good, a reasonable mix of hardwoods. There were some logs that were rotten and some ' Brash' at the bottom. Generally good.
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.
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01981 251 796
Lower Lulham, Madley, Hereford, Hereford, Herefordshire, HR2 9JJ, United Kingdom
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.