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Certainly Wood Reviews

https://www.certainlywood.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

704

63

23

9

7

806

ratings over the past year

Displaying all 11,245 reviews
Trusted Customer
6 months ago
Date of purchase: 01/03/2024
I have bought my wood from Certainly Wood for several years and am usually very pleased with the product and service. I hope that the contents of the large bulk bag delivered on Friday will not contai
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Charlotte Hill
Certainly Wood
6 months ago
Thank you for your feedback; we are glad you are happy with the service you received. If you do find yourself referring us to any of your friends in the future, make sure to use our Refer a Friend Scheme so you and your friend can save £10 off your orders. You can find more about that here: https://www.certainlywood.co.uk/pages/refer-a-friend. Kind regards, Charlotte
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Sue Nelson
Rutland
6 months ago
Date of purchase: 01/03/2024
What Sue Nelson said about Certainly Wood:
Arrived early which was good and the delivery man was very pleasant and helpful and put the load where I wanted it.
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Charlotte Hill
Certainly Wood
6 months ago
Hi Sue, Thank you for your feedback; we are glad you are happy with the service you received. If you do find yourself referring us to any of your friends in the future, make sure to use our Refer a Friend Scheme so you and your friend can save £10 off your orders. You can find more about that here: https://www.certainlywood.co.uk/pages/refer-a-friend. Kind regards, Charlotte
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Philip Manktelow
6 months ago
Date of purchase: 29/02/2024
What Philip Manktelow said about Certainly Wood:
Quick service. Good product. Will continue to use in future.
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Charlotte Hill
Certainly Wood
6 months ago
Hi Philip, Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and that it arrived quickly. I've passed your comments onto the team, and we look forward to assisting you again in future. Best regards, Charlotte
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Trusted Customer
6 months ago
Date of purchase: 27/02/2024
Easy ordering and delivery as expected
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Philip Moody
6 months ago
Date of purchase: 15/02/2024
What Philip Moody said about Certainly Wood:
Delivered to a convenient location , close to our wood store. The logs are dry and the right size for our stove and open fireplace.
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Hayleigh
Certainly Wood
6 months ago
We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase. We look forward to assisting you in future! Best Wishes, The Certainly Wood Team
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Trusted Customer
6 months ago
Date of purchase: 26/02/2024
Good customer service .
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Hayleigh
Certainly Wood
6 months ago
Thank you for your 5-star review! We will share this with the team to let them know to keep up the amazing work! Best Wishes, The Certainly Wood Team
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Trusted Customer
6 months ago
Date of purchase: 26/02/2024
Good quality, well packed has everything I need, it was delivered in a reasonable time frame with excellent service.,
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Charlotte Hill
Certainly Wood
6 months ago
Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and that it arrived quickly. I've passed your comments onto the team, and we look forward to assisting you again in future. Kind regards, Charlotte
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Trusted Customer
6 months ago
Date of purchase: 26/02/2024
Arrived on time with details followed as requested
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Charlotte Hill
Certainly Wood
6 months ago
We really appreciate your comments! We're thrilled to hear you're happy with your bulk bag. From this order you would have gained some loyalty points that you can redeem on your next order, so definitely keep that in mind when you're ordering your next bulk delivery! Kind regards, Charlotte
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Tony Thornton
6 months ago
Date of purchase: 26/02/2024
What Tony Thornton said about Certainly Wood:
Arrived when they said and delivered on to the driveway with a smile
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Charlotte Hill
Certainly Wood
6 months ago
Hi Tony, Thank you for your feedback; we are glad you are happy with the service you received. If you do find yourself referring us to any of your friends in the future, make sure to use our Refer a Friend Scheme so you and your friend can save £10 off your orders. You can find more about that here: https://www.certainlywood.co.uk/pages/refer-a-friend. Kind regards, Charlotte
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Trusted Customer
6 months ago
Date of purchase: 25/02/2024
Prompt delivery / excellent logs every time!
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Charlotte Hill
Certainly Wood
6 months ago
Thank you for your feedback; we are glad you are happy with the chunky logs you received. If you do find yourself referring us to any of your friends in the future, make sure to use our Refer a Friend Scheme so you and your friend can save £10 off your orders. You can find more about that here: https://www.certainlywood.co.uk/pages/refer-a-friend. Kind regards, Charlotte
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.
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01981 251 796
Lower Lulham, Madley, Hereford, Hereford, Herefordshire, HR2 9JJ, United Kingdom
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.