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Certainly Wood Reviews | Customer Service Reviews for https://www.feefo.com/reviews/certainly-wood | Feefo

Displaying all 11,246 reviews

Trusted Customer

7 months ago

Date of purchase: 07/02/2024

Great logs which light very easily, very quick delivery

Charlotte Hill

Certainly Wood

7 months ago

We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase. We look forward to assisting you in future! Best regards, Charlotte

Product reviews

Steve

Sheffield

7 months ago

Date of purchase: 21/01/2024

What Steve said about Certainly Wood:

Usual good service & quality logs

Charlotte Hill

Certainly Wood

7 months ago

Hi Steve, We really appreciate your comments! We're thrilled to hear you're happy with your purchase. From this order you would have gained some loyalty points that you can redeem on your next order, so definitely keep that in mind when you're ordering your next bulk delivery! Kind regards, Charlotte

Product reviews

Trusted Customer

7 months ago

Date of purchase: 08/02/2024

Excellent service. Good quality wood.

Charlotte Hill

Certainly Wood

7 months ago

We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase. We look forward to assisting you in future! Best regards, Charlotte

Product reviews

Don Perrin

7 months ago

Date of purchase: 31/01/2024

What Don Perrin said about Certainly Wood:

Great product, burns well every time. Lovely and dry, well packaged smooth delivery, a pleasure to do business with

Charlotte Hill

Certainly Wood

7 months ago

Hi Don, Thank you for your feedback; we are glad you are happy with the service you received. If you do find yourself referring us to any of your friends in the future, make sure to use our Refer a Friend Scheme so you and your friend can save £10 off your orders. You can find more about that here: https://www.certainlywood.co.uk/pages/refer-a-friend. Kind regards, Charlotte

Product reviews

Peter Pugsley

7 months ago

Date of purchase: 31/01/2024

What Peter Pugsley said about Certainly Wood:

Excellent product and service. I would buy from them again and have recommended to my daughter

Charlotte Hill

Certainly Wood

7 months ago

Hi Peter, We really appreciate your comments! We're thrilled to hear you're happy with your purchase. From this order you would have gained some loyalty points that you can redeem on your next order, so definitely keep that in mind when you're ordering your next bulk delivery! Kind regards, Charlotte

Product reviews

Martin Curley

7 months ago

Date of purchase: 24/01/2024

What Martin Curley said about Certainly Wood:

Excellent. Wood turned up when they said, and driver helpfully got both pallets onto our very small driveway.

Charlotte Hill

Certainly Wood

7 months ago

Hi Martin, Thank you for your feedback; we are glad you are happy with the service you received. Be sure to use our loyalty programme, where you can save money on your future orders. You can find more information here: https://www.certainlywood.co.uk/pages/loyalty-tab-help. Kind regards, Charlotte

Product reviews

Keith Ingram

7 months ago

Date of purchase: 31/01/2024

What Keith Ingram said about Certainly Wood:

Prompt delivery, helpful and friendly.

Charlotte Hill

Certainly Wood

7 months ago

Hi Keith, We really appreciate your comments! We're thrilled to hear you're happy with your purchase. From this order you would have gained some loyalty points that you can redeem on your next order, so definitely keep that in mind when you're ordering your next bulk delivery! Kind regards, Charlotte

Product reviews

Trusted Customer

7 months ago

Date of purchase: 01/02/2024

Outstanding quality and box arrived promptly.

Charlotte Hill

Certainly Wood

7 months ago

Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and that it arrived quickly. I've passed your comments on to the team, and we look forward to assisting you again in future. Kind regards, Charlotte

Trusted Customer

7 months ago

Good quality and service should be rewarded. Your team should feel proud :)

Product reviews

Trusted Customer

7 months ago

Date of purchase: 06/02/2024

Booking on line was easy, you could pick your delivery date. He came on time. The forklift driver obliged by putting the logs by our back gate so easy for us to wheelbarrow the logs off. Pleased with

...

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Charlotte Hill

Certainly Wood

7 months ago

Thank you for your feedback; we are glad you are happy with the service you received. If you do find yourself referring us to any of your friends in the future, make sure to use our Refer a Friend Scheme so you and your friend can save £10 off your orders. You can find more about that here: https://www.certainlywood.co.uk/pages/refer-a-friend. Kind regards, Charlotte

Trusted Customer

7 months ago

Date of purchase: 01/02/2024

I would highly recommend Certainly Wood's service, they always supply quality logs, competitively priced and deliver promptly.

Charlotte Hill

Certainly Wood

7 months ago

Thank you for your feedback; we are glad you are happy with the service you received. Be sure to use our loyalty programme, where you can save money on your future orders. You can find more information here: https://www.certainlywood.co.uk/pages/loyalty-tab-help. Kind regards, Charlotte

Product reviews

Not received a review invite?

About Certainly Wood

Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.

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01981 251 796

Lower Lulham, Madley, Hereford, Hereford, Herefordshire, HR2 9JJ, United Kingdom

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Certainly Wood Reviews

Firekit - Kiln Dried Logs in BoxesGreat logs which light easily and very quick deliveryMore reviews of this product (198)View product website

Kiln Dried Logs In Bulk BagsGreat logs, good heat output & slow burningMore reviews of this product (2,603)View product website

Kiln Dried KindlingGreat starters, consistent sizeMore reviews of this product (1,023)View product website

Kiln Dried Logs In Bulk BagsExcellent burn quality, good value for money .More reviews of this product (2,603)View product website

KindleFlamers Natural FirelightersWorks well every time, saves on kindlingMore reviews of this product (299)View product website

(Kindle)Flamers BucketPerfect for storing the kindle flamers in.More reviews of this product (103)View product website

Kiln Dried Logs In Bulk BagsGood dry clean burnable woodMore reviews of this product (2,603)View product website

Kiln Dried Logs In Bulk BagsExcellent. Delivery turned up exactly when they said, and driver helpfully got both pallets on our very small driveway.More reviews of this product (2,603)View product website

Kiln Dried Logs In Bulk BagsGood product Good servictMore reviews of this product (2,603)View product website

Firekit - Kiln Dried Logs in BoxesThe wood burnt brilliantly and having the box option for our rural location is great.More reviews of this product (198)View product website

Kiln Dried Logs In Bulk BagsPerfect amount of quality logs, to keep us going for a few months.More reviews of this product (2,603)View product website

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