Certainly Wood Reviews

We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase. We look forward to assisting you in future! Best Wishes, Certainly Wood Team

Thanks for your review, Rosaleen, we appreciate you taking the time to give your feedback. Unfortunately, last week Palletline had an issue with their mailbox that sends out the notifications/emails. This meant that customers were not receiving the usual notifications/emails regarding the estimated time of arrival for their deliveries and we understand that this did cause issues with our some of our customers. We raised this issue with Palletline as soon as we were made aware of this issue and this should not happen again for future orders. We apologise for any disruption this may have caused. Best wishes, Certainly Wood Team

Thank you for your 5 star review; we are to hear you are happy with the products and services you received. If you do find yourself recommending us to any of your friends in the future, make sure to use our Refer a Friend Scheme so you and your friend can save £10 off your orders. You can find more about that here: https://www.certainlywood.co.uk/pages/refer-a-friend. Kind regards, Certainly Wood Team

Hi Chris, Thank you for your feedback. We have sent an email to you so we can get some more information regarding this and we hope we can get this resolved for you. Best wishes, Certainly Wood Team

Thank you for the 5 star review! It makes our day hearing about how much our customers love our products and the great service they’ve received from our team. We appreciate your feedback and wanted to let you know that, although we do not have the facilities to provide a pallet return scheme at the moment, it is something we are continuously looking into as we understand this would be helpful to a lot of our customers. We will send an update once we have determined how we can provide this service. Best wishes, Certainly Wood Team

Thank you for the 5 star review! We really appreciate your comments! We're delighted to hear you were happy with your purchase and that it arrived quickly. Best wishes, Certainly Wood Team

Thank you for your wonderful review, Reginald! We're delighted to hear you were happy with your purchase and that it arrived quickly. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Certainly Wood Team

Many thanks, Andy! We really appreciate your comments! It makes our day hearing about how much our customers love our products and the great service they receive from our team.We have passed on your review to our team and look forward to continuing to assist you in future. Best Wishes, Certainly Wood Team