Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Best Wishes,
Certainly Wood Team
Product reviews
Good website, easy to use and delivery on time.
Hayleigh
Certainly Wood
8 months ago
Thanks so much for your 5 star review! It makes our day hearing about how much our customers love our products and services. We have passed on your review to our team and look forward to assisting you in future.
Best Wishes,
Certainly Wood Team
As per log bag, excellent.
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Trusted Customer
8 months ago
Date of purchase: 02/01/2024
As described and delivered on time
Hayleigh
Certainly Wood
8 months ago
Thank you for your 5-star review! We're delighted to hear you were happy with your purchase and that it arrived quickly.
Just to make you aware, we have a loyalty point scheme where you can save money on your future orders.
You can find more information here: https://www.certainlywood.co.uk/pages/loyalty-tab-help.
Best wishes,
Certainly Wood Team
Product reviews
Only a few sticks does the job
Very efffective firelighters which save me a lot of ahssle with paper and kindling. Work well with only a small amount of kindling
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JR
John Robertson
Glasgow
8 months ago
Date of purchase: 06/12/2023
What John Robertson said about Certainly Wood:
We have been using Certainly Wood for just over a year. This will be our fourth delivery. We prearrange our delivery on their system by picking a date for delivery. The deliveries have always been pun
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Hayleigh
Certainly Wood
8 months ago
Hi John,
We are so grateful for your 5-star review and are pleased to hear you are happy with your purchases and the services provided.
We look forward to assisting you in future!
Best Wishes,
Certainly Wood Team
Product reviews
Great logs with low moisture content. Easy to light and give off a good heat. Very pleased with product.
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DG
David Griffiths
Basingstoke
8 months ago
Date of purchase: 08/01/2024
What David Griffiths said about Certainly Wood:
Friendly informative and good knowledge.
Hayleigh
Certainly Wood
8 months ago
Thank you so much for your feedback, David! We're delighted to hear you were happy with the service you have received from our team. I've passed your comments onto the team, and we look forward to assisting you again in future
Best wishes,
Certainly Wood Team
Product reviews
Good quality easy to assemble and easy to use. Would buy again.
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SB
Sheryl Brain
8 months ago
Date of purchase: 08/01/2024
What Sheryl Brain said about Certainly Wood:
Arrived perfectly wrapped in a recyclable bag. Good size logs. Burn really well. Very impressed with the firelighters too. Highly recommend Certainly wood
Hayleigh
Certainly Wood
8 months ago
Hi Sheryl,
We really appreciate your comments! We're thrilled to hear you're happy with your purchase.
Just to make you aware, we have a loyalty point scheme which can save you a bit of money in the future. To help get you started, we have sent you an Account Invite; if you set up an account with us, you can start gaining points straight away. Definitely keep that in mind when you're ordering your next bulk delivery!
Best wishes,
Certainly Wood Team
Product reviews
Perfect size for my burner. Burn like a dream
Love these. They are a real game changer. Instant flame no messing around with paper and sticks anymore. I’m converted
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SA
Sue Adam
8 months ago
Date of purchase: 07/01/2024
What Sue Adam said about Certainly Wood:
Great service, good at dealing with any issues that arise.
Hayleigh
Certainly Wood
8 months ago
Thank you so much for your feedback, Sue! It makes our day hearing about how much our customers love the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future.
Best wishes,
Certainly Wood Team
Product reviews
Great option when storage is an issue. A good range of log sizes.
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WB
Wendy Butterworth
Blackpool
8 months ago
Date of purchase: 08/01/2024
What Wendy Butterworth said about Certainly Wood:
Prompt helpful delivery.
Product reviews
Excellent, always use these.
Hayleigh
Certainly Wood
8 months ago
Thank you for your wonderful review, Wendy! We're delighted to hear you were happy with your purchase and we look forward to assisting you again in future.
Best wishes,
Certainly Wood Team
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DH
David Hine
8 months ago
Date of purchase: 08/01/2024
What David Hine said about Certainly Wood:
Delivery on time
product excellent
Hayleigh
Certainly Wood
8 months ago
Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and that it arrived quickly. We look forward to assisting you again in future.
Certainly Wood Team
Product reviews
All good
product delivered on time
They work just fine
pleased
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Trusted Customer
8 months ago
Date of purchase: 07/01/2024
Ordered five boxes 08/01/2024, delivered 09/01/2024 amazing service and free delivery.
Product reviews
The logs are a perfect size for our inset stove, burn very well and having them in boxes makes them easy to handle.
Hayleigh
Certainly Wood
8 months ago
We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase. We look forward to assisting you in future!
Hayleigh
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Trusted Customer
8 months ago
Date of purchase: 08/01/2024
Always great service from Certainly Wood. Used them for years and every time the logs are good quality and burn well. No issues with delivery and the drivers are always happy to place the bag close t
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Charlotte Hill
Certainly Wood
8 months ago
Thank you for your feedback; we are glad you are happy with the service you received. Be sure to use our loyalty programme, where you can save money on your future orders.
You can find more information here: https://www.certainlywood.co.uk/pages/loyalty-tab-help.
Kind regards,
Charlotte
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.