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Certainly Wood Reviews

https://www.certainlywood.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

704

63

23

9

7

806

ratings over the past year

Displaying all 11,248 reviews
Trusted Customer
8 months ago
Date of purchase: 08/01/2024
Just one word. Excellent.
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Hayleigh
Certainly Wood
8 months ago
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work! Best Wishes, Certainly Wood Team
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Trusted Customer
8 months ago
Date of purchase: 02/01/2024
As described and delivered on time
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Hayleigh
Certainly Wood
8 months ago
Thank you for your 5-star review! We're delighted to hear you were happy with your purchase and that it arrived quickly. Just to make you aware, we have a loyalty point scheme where you can save money on your future orders. You can find more information here: https://www.certainlywood.co.uk/pages/loyalty-tab-help. Best wishes, Certainly Wood Team
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John Robertson
Glasgow
8 months ago
Date of purchase: 06/12/2023
What John Robertson said about Certainly Wood:
We have been using Certainly Wood for just over a year. This will be our fourth delivery. We prearrange our delivery on their system by picking a date for delivery. The deliveries have always been pun
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Hayleigh
Certainly Wood
8 months ago
Hi John, We are so grateful for your 5-star review and are pleased to hear you are happy with your purchases and the services provided. We look forward to assisting you in future! Best Wishes, Certainly Wood Team
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David Griffiths
Basingstoke
8 months ago
Date of purchase: 08/01/2024
What David Griffiths said about Certainly Wood:
Friendly informative and good knowledge.
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Hayleigh
Certainly Wood
8 months ago
Thank you so much for your feedback, David! We're delighted to hear you were happy with the service you have received from our team. I've passed your comments onto the team, and we look forward to assisting you again in future Best wishes, Certainly Wood Team
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Sheryl Brain
8 months ago
Date of purchase: 08/01/2024
What Sheryl Brain said about Certainly Wood:
Arrived perfectly wrapped in a recyclable bag. Good size logs. Burn really well. Very impressed with the firelighters too. Highly recommend Certainly wood
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Hayleigh
Certainly Wood
8 months ago
Hi Sheryl, We really appreciate your comments! We're thrilled to hear you're happy with your purchase. Just to make you aware, we have a loyalty point scheme which can save you a bit of money in the future. To help get you started, we have sent you an Account Invite; if you set up an account with us, you can start gaining points straight away. Definitely keep that in mind when you're ordering your next bulk delivery! Best wishes, Certainly Wood Team
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Sue Adam
8 months ago
Date of purchase: 07/01/2024
What Sue Adam said about Certainly Wood:
Great service, good at dealing with any issues that arise.
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Hayleigh
Certainly Wood
8 months ago
Thank you so much for your feedback, Sue! It makes our day hearing about how much our customers love the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Certainly Wood Team
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Wendy Butterworth
Blackpool
8 months ago
Date of purchase: 08/01/2024
What Wendy Butterworth said about Certainly Wood:
Prompt helpful delivery.
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David Hine
8 months ago
Date of purchase: 08/01/2024
What David Hine said about Certainly Wood:
Delivery on time product excellent
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Hayleigh
Certainly Wood
8 months ago
Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and that it arrived quickly. We look forward to assisting you again in future. Certainly Wood Team
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Trusted Customer
8 months ago
Date of purchase: 07/01/2024
Ordered five boxes 08/01/2024, delivered 09/01/2024 amazing service and free delivery.
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Trusted Customer
8 months ago
Date of purchase: 08/01/2024
Always great service from Certainly Wood. Used them for years and every time the logs are good quality and burn well. No issues with delivery and the drivers are always happy to place the bag close t
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Charlotte Hill
Certainly Wood
8 months ago
Thank you for your feedback; we are glad you are happy with the service you received. Be sure to use our loyalty programme, where you can save money on your future orders. You can find more information here: https://www.certainlywood.co.uk/pages/loyalty-tab-help. Kind regards, Charlotte
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.
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01981 251 796
Lower Lulham, Madley, Hereford, Hereford, Herefordshire, HR2 9JJ, United Kingdom
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About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.