Certainly Wood Reviews

Thanks so much for the 5 star review! It makes our day hearing about how much our customers love our Flaming Firewood logs and we are delighted to hear that you find our website easy to use and have taken advantage of our Summer Sale. From your account, I can see that you order more than once a year. We have recently introduced our Fire Club membership which we feel you may benefit from. When signed up for the Fire Club membership, you get at least 10% off all orders, plus other benefits like free AM/PM services and free products! We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh

Thank you for the 5 star review! We will share this with the team to let them know to keep up the amazing work. We look forward to assisting you in future. Best wishes, Hayleigh

Thank you for your wonderful review! We're delighted to hear you were happy with your purchase, that it arrived quickly and that you think our service is amazing! It means so much that you would recommend us to others. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Thank you so much for the 5 star review! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give such positive feedback on our team's customer service and we look forward to assisting you again in the future. Best wishes, Hayleigh

Hi Thank you for your feedback. Our membership is designed to ensure our customers get the best price, delivery service and also priority treatment at times of high demand. We can see that you purchase from us several times a year so your membership will secure the best deal throughout the year too. Don't forget, one of the perks of the membership is also a £15 birthday reward, so don't forget to enter your date of birth in your account so that we can ensure you receive this discount: https://www.certainlywood.co.uk/pages/how-to-tutorials Please let us know if you wish to discuss any aspect of your membership, we'd be happy to assist in making sure you can make the most of it. Kind regards Hayleigh

Thank you for your wonderful review! We're delighted to hear you were happy with your purchase and that it arrived quickly. I wanted to inform you of our new membership scheme, which you may benefit from. When signed up for the Fire Club membership, you get at least 10% off your orders, plus other benefits like free AM/PM services and free products! Please find more information about our Fire Club Membership here: https://www.certainlywood.co.uk/pages/membership I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh