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Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,070

2,419

683

307

688

16,167

ratings over the past year

16,151 out of 113,427 reviews
Time:
Past year
MB
Mrs Tracey Bennett
12 months ago
Date of purchase: 29/08/2023
What Mrs Tracey Bennett said about Chums:
No problem with order and delivery but ordered 3 pair of jeans for dad should of been 31 leg length 1 pair was about 4/5 inches short but his career had put them on him so could not return them , had
...
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Karen
Chums
12 months ago
Thanks for your feedback. I'm very sorry to hear of the sizing issue with this one pair of trousers. We have contacted you directly via email with information of this enquiry. We do hope this explains any concerns/issues you have raised, and we look forward to hearing from you in the future.
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Dr David Ellacott
12 months ago
Date of purchase: 28/08/2023
What Dr David Ellacott said about Chums:
I do not particular like them, either the shiny material, the tie waist & what seems to be extra longer legs. I ordered 29`` length as that is what I usually wear but they are way too long.
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Karen
Chums
12 months ago
Thanks for your feedback. It's disappointing to hear you're unhappy with the items. We will pass on your comments to the buyers. In the meantime, please take advantage of our prepaid returns label, we will be able to exchange or refund these for you. We hope to hear from you again soon.
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Trusted Customer
12 months ago
Date of purchase: 25/08/2023
Excellent Customer Service fast delivery.
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Akshatha
Chums
12 months ago
We are grateful that you took the time out to leave us this positive review.
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Mrs Jean Lewis
Warwickshire
12 months ago
Date of purchase: 30/08/2023
What Mrs Jean Lewis said about Chums:
Really good service. I had to return some jeans twice purely for a length issue and not for the quality and overall fit. I eventually got the correct length for me. No hassle with the return and
...
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Akshatha
Chums
12 months ago
We sincerely appreciate your business and your valuable feedback.
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Mr Roy Handley
12 months ago
Date of purchase: 25/08/2023
What Mr Roy Handley said about Chums:
Rapid service Excellent quality
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Akshatha
Chums
12 months ago
We truly appreciate your positive feedback, thank you for your custom.
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MH
Mr Highdeman
12 months ago
Date of purchase: 25/08/2023
What Mr Highdeman said about Chums:
product not as good as before
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Karen
Chums
12 months ago
Thanks for your feedback. I'm very sorry to hear you're not happy with the product. Please take advantage of our prepaid returns label, we will be able to exchange or refund these for you. We will also make sure your comments get fed back to the relevant department. I hope we hear from you again soon.
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Mrs Maureen Pearson
12 months ago
Date of purchase: 30/08/2023
What Mrs Maureen Pearson said about Chums:
Love the product s from them. Good quality and value
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Karthik
Chums
12 months ago
We sincerely appreciate your business and your valuable feedback.
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RM
ronald meredith mccann
portadown
12 months ago
Date of purchase: 25/08/2023
What ronald meredith mccann said about Chums:
i have no complaints and will be buying from chums again. many thanks
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Srikanth
Chums
12 months ago
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
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Trusted Customer
12 months ago
Date of purchase: 30/08/2023
Very quick delivery. Good quality items. Comfortable relaxing pants which wash well .
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Karthik
Chums
12 months ago
We truly appreciate your positive feedback, thank you for your custom.
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Mrs Anna Igglesden
12 months ago
Date of purchase: 30/08/2023
What Mrs Anna Igglesden said about Chums:
Send a pair as advertised and not 1 shoe then make us wait for about 3 weeks while get it right
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Julie
Chums
12 months ago
Thank you for taking my call today, I am so sorry you were disappointed on this occasion. Your refund has been issued, and we do hope this matter is now resolved to your satisfaction.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.