No problem with order and delivery but ordered 3 pair of jeans for dad should of been 31 leg length 1 pair was about 4/5 inches short but his career had put them on him so could not return them , had
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Karen
Chums
12 months ago
Thanks for your feedback. I'm very sorry to hear of the sizing issue with this one pair of trousers. We have contacted you directly via email with information of this enquiry. We do hope this explains any concerns/issues you have raised, and we look forward to hearing from you in the future.
Product reviews
Incorrect Jean length ordered 3 pairs 1 pair about 4/5 inches to short couldn’t send them back as carer had put them on dad , so had to let hem down so they would look a bit better.
Karen
Chums
12 months ago
Thanks for taking the time to comment.
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Dr David Ellacott
12 months ago
Date of purchase: 28/08/2023
What Dr David Ellacott said about Chums:
I do not particular like them, either the shiny material, the tie waist & what seems to be extra longer legs. I ordered 29`` length as that is what I usually wear but they are way too long.
Karen
Chums
12 months ago
Thanks for your feedback. It's disappointing to hear you're unhappy with the items. We will pass on your comments to the buyers. In the meantime, please take advantage of our prepaid returns label, we will be able to exchange or refund these for you. We hope to hear from you again soon.
Product reviews
I do not like the shiny material, the tie waist & length wise they were too long, I ordered 29`` length as I normaly have but they are much too long.
Karen
Chums
12 months ago
Thanks for taking the time to comment.
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Trusted Customer
12 months ago
Date of purchase: 25/08/2023
Excellent Customer Service fast delivery.
Akshatha
Chums
12 months ago
We are grateful that you took the time out to leave us this positive review.
Product reviews
Excellent good fit and very comfortable
Akshatha
Chums
12 months ago
Thanks for sharing your rating with us. Thank you for your custom.
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Mrs Jean Lewis
Warwickshire
12 months ago
Date of purchase: 30/08/2023
What Mrs Jean Lewis said about Chums:
Really good service. I had to return some jeans twice purely for a length issue and not for the quality and overall fit. I eventually got the correct length for me. No hassle with the return and
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Akshatha
Chums
12 months ago
We sincerely appreciate your business and your valuable feedback.
Product reviews
Good quality product and a perfect fit.
Akshatha
Chums
12 months ago
Thanks for sharing your rating with us. Thank you for your custom.
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Mr Roy Handley
12 months ago
Date of purchase: 25/08/2023
What Mr Roy Handley said about Chums:
Rapid service Excellent quality
Akshatha
Chums
12 months ago
We truly appreciate your positive feedback, thank you for your custom.
Product reviews
Excellent quality As advertised
Akshatha
Chums
12 months ago
Thanks for sharing your rating with us. Thank you for your custom.
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Mr Highdeman
12 months ago
Date of purchase: 25/08/2023
What Mr Highdeman said about Chums:
product not as good as before
Karen
Chums
12 months ago
Thanks for your feedback. I'm very sorry to hear you're not happy with the product. Please take advantage of our prepaid returns label, we will be able to exchange or refund these for you. We will also make sure your comments get fed back to the relevant department. I hope we hear from you again soon.
Product reviews
Karen
Chums
12 months ago
Thanks for taking the time to comment.
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Mrs Maureen Pearson
12 months ago
Date of purchase: 30/08/2023
What Mrs Maureen Pearson said about Chums:
Love the product s from them. Good quality and value
Karthik
Chums
12 months ago
We sincerely appreciate your business and your valuable feedback.
Product reviews
Karthik
Chums
12 months ago
We truly appreciate your positive feedback, thank you for your custom.
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ronald meredith mccann
portadown
12 months ago
Date of purchase: 25/08/2023
What ronald meredith mccann said about Chums:
i have no complaints and will be buying from chums again. many thanks
Srikanth
Chums
12 months ago
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
Product reviews
just what i wanted, many thanks
Srikanth
Chums
12 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
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Trusted Customer
12 months ago
Date of purchase: 30/08/2023
Very quick delivery. Good quality items. Comfortable relaxing pants which wash well .
Karthik
Chums
12 months ago
We truly appreciate your positive feedback, thank you for your custom.
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Mrs Anna Igglesden
12 months ago
Date of purchase: 30/08/2023
What Mrs Anna Igglesden said about Chums:
Send a pair as advertised and not 1 shoe then make us wait for about 3 weeks while get it right
Julie
Chums
12 months ago
Thank you for taking my call today, I am so sorry you were disappointed on this occasion. Your refund has been issued, and we do hope this matter is now resolved to your satisfaction.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.