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Product reviews
Satisfactory
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Good service and most important,always delivered on time
Chums
Chums
11 years ago
Much Appreciated.
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 07/08/2013
They keep to their delivery promise.
Chums
Chums
11 years ago
Much Obliged.
Product reviews
Very good quality for an exceptional offer price.
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Trusted Customer
11 years ago
Date of purchase: 10/08/2013
ordering system could be better, offer shown on main but then one has to search
Chums
Chums
11 years ago
Sorry to hear you find our ordering system difficult. Please email us on enquires@chums.co.uk and we can advise of easier ways to find certain products. Thanks
Product reviews
good value
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Trusted Customer
11 years ago
Date of purchase: 11/08/2013
Information about an item being in stock incorrect,substituting an item without consulting the customer bad practice. saying it,s for the customers benefit rubbish.
Chums
Chums
11 years ago
I can only apologise the substituted item was not suitable. We can request that it is marked on your account that you don't require any substitutes if an item is out of stock. You can do this by emailing enquiries@chums.co.uk. Hope this helps. Thanks
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 15/08/2013
would use again
Chums
Chums
11 years ago
Many Thanks
Product reviews
well made trousers
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
You do not listen to customer feedback. I have asked why after many years, you have ceased to send me offers on-line. I have made comments such as belt loops on trousers are too small to readily accep
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Chums
Chums
11 years ago
Oh dear, we are very sorry to hear of the problems you have encountered, we have emailed you personally asking you to contact us as we have no contact telephone number for you. We will then be able to get to the bottom of the issues you have brought to our attention.
Product reviews
I have packed them to return them. Whoever "designed" them knew nothing of male anatomy!
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Trusted Customer
11 years ago
Date of purchase: 07/08/2013
Service was prompt
Chums
Chums
11 years ago
Thank you for taking the time to leave this feedback.
I can only apologise if your nearest Collect Plus Store is quiet a distance, however you can still return through the Post Office but there will be a charge involved.
Product reviews
The trousers are very good however I had to return them as they were too small. I found it not that easy to return them as I was unable to take them to any post office. I had to go on line to find a s
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Trusted Customer
11 years ago
Date of purchase: 13/08/2013
satisfied with service.went out of their way to return faulty goods
Chums
Chums
11 years ago
Thank you very much for your feed back, I am glad to hear you are happy with our service, we do value your custom and try our very best to satisfy all of our customer’s. I am so sorry to hear of this fault in your bedspread this is defiantly something that I will pass onto the relevant buyer to investigate. Many Thanks
Product reviews
length of bedspread 16 inch longer than advertised.it appears to be a manufacturing fault
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.