Cannot fault service. Need to have more realistic colours photos on line
Chums
Chums
11 years ago
Thank you for taking the time to feed this information back to us, its very much appreciated, we do try very hard to match the colours as closely as possible to the actual garment on the website, but on rare occassions we do get this wrong, we find that our size chart is historic for being generously sized, if you wish to reorder the Jacket may i suggest the XL size, you can still return using our Free returns label if you are still not completely satisfied.
Product reviews
1 Pair - Colour not as viwed on line. Returned
2nd pair fine and kept.
Colour not as viewed on line. Size ordered XXL - was FAR too big
Returned
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Trusted Customer
11 years ago
Date of purchase: 14/08/2013
Service is very good.
Chums
Chums
11 years ago
Much appreciated.
Product reviews
0
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Trusted Customer
11 years ago
Date of purchase: 07/08/2013
ex svc as usual
Chums
Chums
11 years ago
Fantastic, great to hear you are happy with both service and products.
Product reviews
ex items ex fit
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Trusted Customer
11 years ago
Date of purchase: 09/08/2013
Ok
Chums
Chums
11 years ago
Many Thanks
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 10/08/2013
Simple ordering process with goods sent quickly.
Chums
Chums
11 years ago
Glad to hear you are happy
Product reviews
Well made with a perfect fit.
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Trusted Customer
11 years ago
Date of purchase: 12/08/2013
Good website and ordering process
Chums
Chums
11 years ago
Many thanks for your feedback. Thanks for pointing out this error. I will be liaising with our warehouse to have the labels all checked on this item. Mistakes of this nature are rare so I do hope you reconsider about ordering in the near future.
Product reviews
Although I have rated these as Good, the sizing does seem strange. My waist is 36 inches and I therefore ordered that size. On arrival the trousers bear tags which state 38 inch waist. In spite of thi
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Trusted Customer
11 years ago
Date of purchase: 11/08/2013
sent goods i didn't order as a substitute got all muddled as i ordered more than one pair
Chums
Chums
11 years ago
I am sorry to hear the original item was out of stock. If the substitute is not suitable we do enclose a free label to return your goods back. Sorry for any inconvenience caused.
Product reviews
was sent denim ok but cheap material and legs too wide
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Trusted Customer
11 years ago
Date of purchase: 11/08/2013
You send catalogues far too frequently! Both my husband and I receive them as we are obviously BOTH on your database as separate customers. Please note - these at sloughed go straight in the recycling
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Chums
Chums
11 years ago
I can only apologise you receive more than one catalogue. The reason for this is registering as a new customer when ordering on our website. I have now rectified this for you. You will only receive one catalogue per mailing. Sorry to hear the item purchased was not suitable.
Product reviews
Didn't fit properly - bit shoddy - too much hassle to return.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.