Merchant Logo
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,093

2,422

684

307

688

16,194

ratings over the past year

Displaying all 113,470 reviews
Trusted Customer
11 years ago
Date of purchase: 15/08/2013
Was ordered in plenty of time .arrived to late and wrong goods sent,
Merchant Logo
Chums
Chums
11 years ago
Reference our telephone call we will be issuing a full refund on return of the goods. Apologies for any inconvenience caused.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 06/08/2013
Easy to use on-line ordering, delivery always made in good time
Merchant Logo
Chums
Chums
11 years ago
Delighted to hear you are impressed with our website and delivery service, however sorry to hear the goods had to be returned. I will pass your comments on to our buying department.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 15/08/2013
I always have good service from Chums,they always deliver good quality merchandise, thank you,
Merchant Logo
Chums
Chums
11 years ago
We are very pleased to hear that you are happy with your promt delivery and the quality of our products. Thank you for your feedback.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 05/08/2013
Straight forward ordering via Internet simplifies the task.
Merchant Logo
Chums
Chums
11 years ago
We are delighted that your mother in law is happy with her dress's and thank you so much for taking the time to do this feedback.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 11/08/2013
Prompt service and good refund time
Merchant Logo
Chums
Chums
11 years ago
Great to hear you are happy with our prompt service, however it is a shame to hear you had to return the product. I will pass your feedback on to our buying department. Many Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 10/08/2013
good
Merchant Logo
Chums
Chums
11 years ago
Thank you so much for taking the time to leave this feedback
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 06/08/2013
Computer system clear and efficient. Postage costs are high compared to other suppliers
Merchant Logo
Chums
Chums
11 years ago
Reference our telephone call. I am happy we have resolved the issue and await your returned parcel to process your replacement order. Many Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 09/08/2013
After 3 telephone calls and over a month waiting have finally received item ordered. Suggest your buyer/stock control department find alternative supplier!
Merchant Logo
Chums
Chums
11 years ago
Thankyou for your feedback, i am sorry to hear about the delay with your order, our suppliers are usually very accurate with the information they supply to us here at customer services, please accept our sincere apologies for the delay on this unavoidable delay, we do hope this is a very rare occasion and that you are happy with your new purchase and hope you will shop again with us soon.
0
Share
Trusted Customer
11 years ago
Date of purchase: 07/08/2013
very good service & emailed when the item was in stock
Merchant Logo
Chums
Chums
11 years ago
Great to hear and thank you for taking the time to leave this feedback.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 11/08/2013
very good
Merchant Logo
Chums
Chums
11 years ago
Thanks for your feedback. We are delighted that you are happy with our products and service.
Product reviews

0
Share
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Read all
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.