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Citalia Holidays Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.5
/5

5

4

3

2

1

1,395

184

30

7

4

1,620

ratings over the past year

13,573 out of 13,571 reviews
Trusted Customer
8 months ago
Date of purchase: 30/12/2023
Excellent!
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Trusted Customer
8 months ago
Date of purchase: 08/12/2023
Have enjoyed many Italian holidays over many years and Citalia comes up top of my choice of travel companies.
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Trusted Customer
9 months ago
Date of purchase: 23/12/2023
Excellent advice
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Trusted Customer
9 months ago
Date of purchase: 21/12/2023
Great knowledge and even better customer service
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DA
DAVID
LANCASTER
9 months ago
Date of purchase: 20/12/2023
What DAVID said about Citalia Holidays:
I find the agent working for them good at getting to what my needs for the type of holiday my wife & I are looking forward to celabrating 50 years of marriage.
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Trusted Customer
9 months ago
Date of purchase: 19/12/2023
Sharron was excellent. She discussed our requirements, using her knowledge and experience she delivered an amazing travel itinerary. She made suggestions for things we hadn’t even considered. She is a
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Carol Tallett
Surrey
9 months ago
Date of purchase: 12/12/2023
What Carol Tallett said about Citalia Holidays:
It’s the care and attention you get from them from start to finish of your holiday
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Sarah Fenn
Citalia Holidays
8 months ago
Thank you very much for your feedback, it is lovely to hear you have had a wonderful holiday. We have shared this with the team and look forward to welcoming you back in the future. Best wishes Amber Customer Experience Manager
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Jennifer Ann millington
Sedgley
9 months ago
Date of purchase: 19/12/2023
What Jennifer Ann millington said about Citalia Holidays:
Erin was so helpful. She was incredibly knowledgeable and listened to what we were looking for and found a fabulous holiday to suit. Fantastic service
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Trusted Customer
9 months ago
Date of purchase: 17/12/2023
Easy to arrange our individual holiday requirement, knowing we are in very safe hands
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Trusted Customer
9 months ago
Date of purchase: 17/12/2023
Disappointed at allocated poor room and had to negotiate upgrade ourselves
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Sarah Fenn
Citalia Holidays
9 months ago
We appreciate your feedback and we are sorry to here on this occasion the room allocated was not to a good standard. I hope you were moved to a much better room so you were able to enjoy the rest of your stay. Best wishes Amber Customer Experience Manager
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD, United Kingdom
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.