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Citalia Holidays Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.5
/5

5

4

3

2

1

1,391

181

30

7

4

1,613

ratings over the past year

13,568 out of 13,564 reviews
MT
Mike Till
Henlow
9 months ago
Date of purchase: 28/11/2023
What Mike Till said about Citalia Holidays:
made very easy to book. transfer costs are included in the overall cost which I liked.
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Trusted Customer
9 months ago
Date of purchase: 28/11/2023
Details of the holiday and transport was great so I knew exactly what I was getting.
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NF
Nigel Fox
Wotton Under Edge
9 months ago
Date of purchase: 28/11/2023
What Nigel Fox said about Citalia Holidays:
Erin was able to find our holiday meeting all the criteria we had specified
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Trusted Customer
9 months ago
Date of purchase: 20/11/2023
Helen Lippe was very knowledgable and sorted us a good deal. Always available for more advice. Used Citalia many years ago regularly so glad you are still around
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Sarah Fenn
Citalia Holidays
9 months ago
Thank you very much for your feedback, it is lovely to hear you have had a wonderful holiday. We have shared this with the team and look forward to welcoming you back in the future. Best wishes Amber Customer Experience Manager
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KG
Kenneth Clive Gaskin
9 months ago
Date of purchase: 22/11/2023
What Kenneth Clive Gaskin said about Citalia Holidays:
Romina was extremely knowledgeable about my proposed holiday and was able to offer alternatives to my plan eg. flying direct from Edinburgh to Florence which I did not know was available with BA.
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Trusted Customer
9 months ago
Date of purchase: 19/11/2023
Helpful from first call to providing quotation and administration.
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Trusted Customer
9 months ago
Date of purchase: 26/11/2023
The sales advisor was really helpful and knowledgeable
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Trusted Customer
10 months ago
Date of purchase: 25/11/2023
Answered my enquiry very promptly and quick follow up was excellent
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Trusted Customer
10 months ago
Date of purchase: 25/11/2023
Seamless!! Totally focussed on customer satisfaction!!
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Sarah Fenn
Citalia Holidays
9 months ago
Thank you very much for your feedback, it is lovely to hear you have had a wonderful holiday. We have shared this with the team and look forward to welcoming you back in the future. Best wishes Amber Customer Experience Manager
Product reviews

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Trusted Customer
10 months ago
Date of purchase: 22/11/2023
We e-mailed a Citalia representative (Sharron) late evening. She had replied with different options by 9.30 the next morning.
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD, United Kingdom
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.