Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Citalia Holidays Reviews

http://www.citalia.com/
Rated
Exceptional
Service
4.8
/5
Product
4.5
/5

5

4

3

2

1

1,386

181

30

7

4

1,608

ratings over the past year

Displaying all 13,556 reviews
Trusted Customer
11 months ago
Date of purchase: 19/10/2023
Great realy
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 19/10/2023
Fantastic week in Italy thanks to Citalia we were able to concentrate on enjoying ourselves as all transfers were taken care of. Hotels were both in stunning locations with beautiful views
Product reviews

0
Share
RH
Richard Hayward
11 months ago
Date of purchase: 28/09/2023
What Richard Hayward said about Citalia Holidays:
At no point during the holiday was there any contact from someone representing Citalia. This became more of an issue when our flight home was cancelled and we had no local number to contact. We were s
...
Read all
Merchant Logo
Amber Mercer
Citalia Holidays
10 months ago
Thank you for your comments and for speaking to us regarding your feedback. We are pleased to have now resolved this for you and look forward to welcoming you back for future holidays. Best Wishes Amber Customer Experience Manager
Product reviews

0
Share
CW
Colin Wilkinson
Chorley
11 months ago
Date of purchase: 12/10/2023
What Colin Wilkinson said about Citalia Holidays:
To be perfectly honest, Citalia did everything very well. I can't think of anything to criticise. Our holiday planner Indianna was excellent. All contact with her was clear and concise and very rapid
...
Read all
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 07/10/2023
Helpful staff at the booking stage. They arranged seating with EasyJet to ensure an aisle seat and changed the flight time to a later time ffor us to avoid an early morning start. However, when Easyj
...
Read all
Product reviews

0
Share
OG
Olivia Gibney
11 months ago
Date of purchase: 17/10/2023
What Olivia Gibney said about Citalia Holidays:
Citalia kept us informed at all the necessary stages prior to and during our stay. I had one small query on the paperwork sent they sent for the trip and that was resolved for me by Citalia very promp
...
Read all
Product reviews

0
Share
LI
Lin
Shropshire
11 months ago
Date of purchase: 14/10/2023
What Lin said about Citalia Holidays:
Excellent, first time trip to sorrento so not sure of where to go, spent hours on internet but couldn’t find what would suit our needs, rang Romina within an hour we had booked and had personal knowle
...
Read all
0
Share
Trusted Customer
11 months ago
Date of purchase: 18/10/2023
ARTAM did a brilliant job in sourcing our holiday and planning the whole stay. A keen eye on detail ensured that we are really happy with the tailored outcome.
0
Share
Trusted Customer
11 months ago
Date of purchase: 18/10/2023
Erin was helpful and patient with a complicated booking.
0
Share
Trusted Customer
11 months ago
Date of purchase: 17/10/2023
Extremely helpful provided full information particularly on how to ensure that we had the maximum time at Lake Como by changing our flight dates.
0
Share
Not received a review invite?
About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
Read all
01293 457813
Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.