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Citalia Holidays Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.5
/5

5

4

3

2

1

1,390

181

30

7

4

1,612

ratings over the past year

1,608 out of 13,556 reviews
Time:
Past year
CT
Christopher John Taylor
Ipswich
11 months ago
Date of purchase: 20/10/2023
What Christopher John Taylor said about Citalia Holidays:
Very professional service. Knowledgeable and helped with any problems I had. Ended up with a better package than elsewhere
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Trusted Customer
11 months ago
Date of purchase: 08/10/2023
Had an excellent holiday in lovely hotels.
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Trusted Customer
11 months ago
Date of purchase: 19/10/2023
The hotel was excellent, and the travel arrangements were very smooth. We appreciated being given the contact details for a local representative. Citalia kept us well informed about our return car to
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Dawn Boulter
11 months ago
Date of purchase: 12/10/2023
What Dawn Boulter said about Citalia Holidays:
The customer service I received from Citalia was superb. Polite and friendly team. I was sent documentation in good time and recieved emails detailing my holiday followed by a phone call to see if I
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Trusted Customer
11 months ago
Date of purchase: 12/10/2023
Very helpful and efficient, returned calls quickly and gave helpful advice.
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Trusted Customer
11 months ago
Date of purchase: 19/10/2023
Great realy
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Trusted Customer
11 months ago
Date of purchase: 19/10/2023
Fantastic week in Italy thanks to Citalia we were able to concentrate on enjoying ourselves as all transfers were taken care of. Hotels were both in stunning locations with beautiful views
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Richard Hayward
11 months ago
Date of purchase: 28/09/2023
What Richard Hayward said about Citalia Holidays:
At no point during the holiday was there any contact from someone representing Citalia. This became more of an issue when our flight home was cancelled and we had no local number to contact. We were s
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Amber Mercer
Citalia Holidays
10 months ago
Thank you for your comments and for speaking to us regarding your feedback. We are pleased to have now resolved this for you and look forward to welcoming you back for future holidays. Best Wishes Amber Customer Experience Manager
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Colin Wilkinson
Chorley
11 months ago
Date of purchase: 12/10/2023
What Colin Wilkinson said about Citalia Holidays:
To be perfectly honest, Citalia did everything very well. I can't think of anything to criticise. Our holiday planner Indianna was excellent. All contact with her was clear and concise and very rapid
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Trusted Customer
11 months ago
Date of purchase: 07/10/2023
Helpful staff at the booking stage. They arranged seating with EasyJet to ensure an aisle seat and changed the flight time to a later time ffor us to avoid an early morning start. However, when Easyj
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD, United Kingdom
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.