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Citalia Holidays Reviews

http://www.citalia.com/
Rated
Exceptional
Service
4.8
/5
Product
4.5
/5

5

4

3

2

1

1,386

181

30

7

4

1,608

ratings over the past year

1,607 out of 13,556 reviews
Time:
Past year
AA
Alan Astbury
Newcastle
11 months ago
Date of purchase: 02/10/2023
What Alan Astbury said about Citalia Holidays:
Citalia good at bigging up their holiday, but the reality is there were mess ups on the bookings and one hotel choice in particular was not what we had in mind at all. Customer services respond well
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Amber Mercer
Citalia Holidays
11 months ago
Thank you for your feedback. We are pleased that our Customer Relations team resolved this for you. Your comments have been passed onto the Sales Manager to review and make improvements in future. We do hope you consider us again in future. Best Wishes Amber Customer Experience Manager
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Trusted Customer
11 months ago
Date of purchase: 14/10/2023
Did everything necessary
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Trusted Customer
11 months ago
Date of purchase: 13/10/2023
All very good
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KP
Karen Peach
11 months ago
Date of purchase: 14/10/2023
What Karen Peach said about Citalia Holidays:
We were sent an email offering a discount off a holiday for next year. We had found a hotel and decided to book. Only problem was no where to put the promotion code. We booked it anyway and I emailed
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Trusted Customer
11 months ago
Date of purchase: 13/10/2023
Booking easy. Followed up before departure to check we had & understood everything. Hotel and area as described and therefore was as expected. Pick up & return transfers worked as advised.
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Trusted Customer
11 months ago
Date of purchase: 14/10/2023
Last minute booking. Very helpful agent on telephone. Lovely location for a short break in a lovely hotel.
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Trusted Customer
11 months ago
Date of purchase: 13/10/2023
Fulfilled oir requests. Recommended,would use again.
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MF
Mike Froom
Somerset, England
11 months ago
Date of purchase: 12/10/2023
What Mike Froom said about Citalia Holidays:
Friendly, efficient advice from Citalia, importantly the arrangements made were excellent. Hotel and staff amazing, transfers worked like clockwork. We appreciated the personal service including phon
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Trusted Customer
11 months ago
Date of purchase: 13/10/2023
Really accommodating and helpful customer service. We were given suggestions and our travel planner listened to what we liked and came up with some fab suggestions. Booking process was easy too.
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Trusted Customer
11 months ago
Date of purchase: 12/10/2023
I wanted to arrange a special trip for our 20th wedding anniversary. As Italy is our favorite place I sought the advice of Citalia and after a short discussion, I was recommended a fabulous hotel in a
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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01293 457813
Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD, United Kingdom
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.