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Citalia Holidays Reviews

http://www.citalia.com/
Rated
Exceptional
Service
4.8
/5
Product
4.5
/5

5

4

3

2

1

1,381

179

30

7

4

1,601

ratings over the past year

Displaying all 13,542 reviews
Trusted Customer
11 months ago
Date of purchase: 30/09/2023
They put together a holiday in Lake Garda and Venice for us, arranged all the transfers and it went without a hitch. Prior to the start of our holiday the rang to check through our itinerary and answe
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Trusted Customer
11 months ago
Date of purchase: 14/09/2023
We had a problem with the taxi pick up from the hotel for the journey home, but Citalia did everything they could to resolve the issue.
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Trusted Customer
11 months ago
Date of purchase: 21/09/2023
Not as good as we expected.
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Amber Mercer
Citalia Holidays
11 months ago
Thank you for taking the time to complete our survey. We appreciate your feedback which has been sent to our Product Manager to review. We do hope to welcome you back for future holidays. Best Wishes Amber Customer Experience Manager
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Kathryn Galli
11 months ago
Date of purchase: 29/09/2023
What Kathryn Galli said about Citalia Holidays:
Great service with seamless transfers between resorts and good communication
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Trusted Customer
11 months ago
Date of purchase: 27/09/2023
Excellent arrangements made - both pick up/return at Pisa hotel and enjoyed the staying in the Grand Hotel, Viareggio
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Alison Adams
Warwickshire
11 months ago
Date of purchase: 29/09/2023
What Alison Adams said about Citalia Holidays:
Cassie could not have been more helpful or informative. I’m very grateful for all her help
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Trusted Customer
11 months ago
Date of purchase: 29/09/2023
Brilliant service —let down by travel delays out of their control
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Amber Mercer
Citalia Holidays
11 months ago
Thank you for your feedback. We are so sorry to hear about the delays you experienced. However, we are so pleased you were happy with our service. We look forward to welcoming you back in future. Best Wishes Amber Customer Experience Manager
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Trusted Customer
11 months ago
Date of purchase: 28/09/2023
They did everything well from the initial booking through to payment, travel documents, telephone call to walk through the holiday details and emails detailing outbound and inbound travel.
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Trusted Customer
11 months ago
Date of purchase: 26/09/2023
Booking straightforward hotel excellent poor transfer information.
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Donald MacDonald Pollock
Shrewsbury
11 months ago
Date of purchase: 26/09/2023
What Donald MacDonald Pollock said about Citalia Holidays:
excellent advice on telephone
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Amber Mercer
Citalia Holidays
11 months ago
Thank you for your feedback. Your comments and ratings on the hotels have been sent to our Product Manager to review. We look forward to welcoming you back for future holidays. Best Wishes Amber Customer Experience Manager
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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01293 457813
Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD, United Kingdom
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.