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Citalia Holidays Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.5
/5

5

4

3

2

1

1,382

179

30

7

4

1,602

ratings over the past year

1,607 out of 13,547 reviews
Time:
Past year
Trusted Customer
11 months ago
Date of purchase: 28/09/2023
Fast and efficient service. Knowledgeable and helpful.
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Max INGRAM
LONDON
11 months ago
Date of purchase: 30/09/2023
What Max INGRAM said about Citalia Holidays:
Our 70th Wedding anniversary! Where to go in March 2024? Leanne at Citalia suggested a most romantic boutique hotel, Villa Garden Hotel in Sorrento. An ideal place for relaxing in a romantic atmospher
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Trusted Customer
11 months ago
Date of purchase: 23/09/2023
Knowledgeable team, very good customer service
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Trusted Customer
11 months ago
Date of purchase: 30/09/2023
Would definitely use Citalia again. Great service starting from when we booked our holiday and also while we were away
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Amber Mercer
Citalia Holidays
11 months ago
Thankyou for your feedback. We are delighted to read your comments and look forward to welcoming you back for future holidays. Best Wishes Amber Customer Experience Manager
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Trusted Customer
11 months ago
Date of purchase: 30/09/2023
From initial phone call to make my booking to arrival at hotel everything went perfectly. Then a text to say ‘welcome and enjoy your holiday’. A lovely touch.
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Trusted Customer
11 months ago
Date of purchase: 23/09/2023
They take an interest in your needs and provide a number of options.
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Amber Mercer
Citalia Holidays
11 months ago
Thank you for taking the time to complete our survey. It is our pleasure to help and support you throughout your holiday journey with us. We look forward to welcoming you back for future holidays. Best Wishes Amber Customer Experience Manager
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Trusted Customer
11 months ago
Date of purchase: 30/09/2023
They put together a holiday in Lake Garda and Venice for us, arranged all the transfers and it went without a hitch. Prior to the start of our holiday the rang to check through our itinerary and answe
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Trusted Customer
11 months ago
Date of purchase: 14/09/2023
We had a problem with the taxi pick up from the hotel for the journey home, but Citalia did everything they could to resolve the issue.
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Trusted Customer
11 months ago
Date of purchase: 21/09/2023
Not as good as we expected.
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Amber Mercer
Citalia Holidays
11 months ago
Thank you for taking the time to complete our survey. We appreciate your feedback which has been sent to our Product Manager to review. We do hope to welcome you back for future holidays. Best Wishes Amber Customer Experience Manager
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Kathryn Galli
11 months ago
Date of purchase: 29/09/2023
What Kathryn Galli said about Citalia Holidays:
Great service with seamless transfers between resorts and good communication
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD, United Kingdom
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.