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Citalia Holidays Reviews

http://www.citalia.com/
Rated
Exceptional
Service
4.8
/5
Product
4.5
/5

5

4

3

2

1

1,381

179

30

7

4

1,601

ratings over the past year

1,601 out of 13,542 reviews
Time:
Past year
CT
Carol Tallett
Surrey
11 months ago
Date of purchase: 28/09/2023
What Carol Tallett said about Citalia Holidays:
They look after you the whole way through booking to holiday just little extras that polish the holiday
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William Higham
Hastings
11 months ago
Date of purchase: 28/09/2023
What William Higham said about Citalia Holidays:
Great hotel, good online and telephone contacts and great help when EasyJet cancelled our flight and we had to book overnight accommadation near the airport and arrange our own filght home
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Cheryl Russell
11 months ago
Date of purchase: 26/09/2023
What Cheryl Russell said about Citalia Holidays:
Citalia are efficient, knowledgeable and pleasant to deal with.
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Amber Mercer
Citalia Holidays
11 months ago
Thank you for your feedback and taking the time to complete our survey. We look forward to welcoming you back for future holidays. Best Wishes Amber Customer Experience Manager
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Trusted Customer
11 months ago
Date of purchase: 27/09/2023
information, customer service, travel arrangements / updates, all excellent. Rating downgraded due to disappointment in second hotel.
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Amber Mercer
Citalia Holidays
11 months ago
Thank you for your feedback. Your comments have been passed onto the Product Manager to review. We appreciate you letting us know and look forward to welcoming you back for future holidays. Best Wishes, Amber Customer Experience Manager
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James William Close
11 months ago
Date of purchase: 27/09/2023
What James William Close said about Citalia Holidays:
A first class service. Everything was as we expected from Citalia
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Trusted Customer
11 months ago
Date of purchase: 27/09/2023
Brilliant!! Sharron listened to my ideas and found a holiday which exactly met my criteria
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Trusted Customer
11 months ago
Date of purchase: 27/09/2023
Citalia team were very efficient and, amazingly, we were able to speak to a real person to help us out with our query; they responded super quickly and addressed our query. All very impressive and ve
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Amber Mercer
Citalia Holidays
11 months ago
Thank you for your feedback. We are delighted to read your comments and so pleased you enjoyed your experience with us. We look forward to welcoming you back for future holidays. Best Wishes, Amber Customer Experience Manager
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Jacqueline Drew
Birmingham
11 months ago
Date of purchase: 27/09/2023
What Jacqueline Drew said about Citalia Holidays:
Antonia listened to my wishes and managed to get me the holiday combinations I wanted including the best way for me to transfer from one destination to another whilst keeping costs down
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Trusted Customer
11 months ago
Date of purchase: 25/09/2023
We thoroughly enjoyed our holiday on the Amalie Coast. Everything went very smoothly from start to finish apart from short delay with our return flight which we realise was out of your control.
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Graham Neil Stark
ELY
11 months ago
Date of purchase: 26/09/2023
What Graham Neil Stark said about Citalia Holidays:
First-rate service provided by the agent who answered our call. He arranged everything for us from start to finish, including booking an excursion.
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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01293 457813
Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD, United Kingdom
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About Citalia Holidays
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.