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Clickstay Reviews

Rated
Exceptional
Service
4.8
/5

5

4

3

2

1

62

7

1

0

1

71

ratings over the past year

3,144 out of 3,139 reviews
Trusted Customer
11 years ago
Date of purchase: 02/05/2013
good
Trusted Customer
11 years ago
Date of purchase: 14/03/2013
very easy to carry out booking and payment........and comunication services were excellant..
Trusted Customer
11 years ago
Date of purchase: 21/03/2013
Website was a little difficult at first to navigate but after I got the hang of it it was great. Great that I received email reminders re payment etc.
Trusted Customer
11 years ago
Date of purchase: 28/04/2013
I had some problems with my card payment, but everything was solved very quickly by phone. Everything else was great!
Trusted Customer
11 years ago
Date of purchase: 21/02/2013
Would definitely use villa renters again, easy to book and all info required is provided. Can't fault it.
Trusted Customer
11 years ago
Date of purchase: 15/03/2013
When we changed the date of our rental you charged for the 14 days of the original dates instead of the 12 days for the new dates. A refund was processed after intervention from the owner.
Trusted Customer
11 years ago
Date of purchase: 14/04/2013
Very good website, easy to navigate, easy to book, excellent service
Trusted Customer
11 years ago
Date of purchase: 01/04/2013
The apartment was very clean and well looked after, the instructions giving to us by villarenters was clear and straight forward. They were very helpful with any questions I had asked. I would most
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Trusted Customer
11 years ago
Date of purchase: 23/02/2013
First time of using villarenters and would use again, easy and straight forward, no problems, update emails kept me on track.
Trusted Customer
11 years ago
Date of purchase: 10/01/2013
Excellent. Will definitely use again.
About Clickstay
Clickstay is one of the original and trusted direct bookings holiday rental sites. Use us to find vacation rentals with no booking or service fees: you save money by booking directly with owners. Our goal: to make the world's best direct bookings site, matching renters and owners whilst providing a secure, easy to use payment system. Starting as Villarenters in 2003 we were one of the first holiday rental sites with secure online payment. We changed our name to Clickstay in 2014 as we're more than just villas, and hundreds of thousands of happy holiday makers have stayed in one of our holiday rentals. We're one of the UK's most trusted platforms - but we're not sitting still. We believe the existing model from Airbnb, Vrbo and others is broken; they control communication, squeeze owners and charge over the top renter service fees which can increase the cost by as much as 25%. We want change: we want to make it as easy as possible for owners and renters to find each other, get in touch and book. And all whilst getting rid of renter service fees - making holidays cheaper and giving owners their fair share.
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Unit N106, Vox Studios, 1-45 Durham Street, London, Greater London, SE11 5JH, United Kingdom
Why trust Feefo reviews?

About Clickstay
Clickstay is one of the original and trusted direct bookings holiday rental sites. Use us to find vacation rentals with no booking or service fees: you save money by booking directly with owners. Our goal: to make the world's best direct bookings site, matching renters and owners whilst providing a secure, easy to use payment system. Starting as Villarenters in 2003 we were one of the first holiday rental sites with secure online payment. We changed our name to Clickstay in 2014 as we're more than just villas, and hundreds of thousands of happy holiday makers have stayed in one of our holiday rentals. We're one of the UK's most trusted platforms - but we're not sitting still. We believe the existing model from Airbnb, Vrbo and others is broken; they control communication, squeeze owners and charge over the top renter service fees which can increase the cost by as much as 25%. We want change: we want to make it as easy as possible for owners and renters to find each other, get in touch and book. And all whilst getting rid of renter service fees - making holidays cheaper and giving owners their fair share.