Great customer service helped with any questions I had but when they marked the TV as shipped I called APC overnight as tracking wasn't working and they said they haven't got the TV yet that's why tra
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Customer Services
Clip
4 months ago
Thank you for your review. Our team work extra hard to support our customers and your comments reflect that experience. We're sorry that on this occasion there was an issue with a third-party courier service. We can see that our team worked very closely with you to help resolve this and we're pleased that you now have your new TV. Thanks for shopping with Clip and we do hope to see you again soon.
Trusted Customer
4 months ago
I have amended the star rating to 5 stars as u went above and beyond to help sort the issue for me I just want to state to any potential customers that the issue was not with clip shop it was with the third party courier, I want to thank clip shop for amazing customer service very helpful and friendly I will definitely shop with u again thank u so much
Customer Services
Clip
4 months ago
Thank you for your kind comments, we've passed these on to the team!
It was timely, immediate confirmation but with no updates for a couple of days so i was worried, reached out to whatsapp support, they responded quickly, right as it was actually delivered to my flat,
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Customer Services
Clip
4 months ago
Thank you so much for your 5-star review! We're thrilled to hear that you found our confirmation process timely and our WhatsApp support responsive. We apologise for any worry caused by the lack of updates during the transit of your package. Your feedback is invaluable, thank you for helping us enhance our service, and we hope to see you again soon.
Fast efficient no fuss. Definitely buy from there again.
Customer Services
Clip
4 months ago
Thank you for your review! We're so glad to hear that you found our service fast and efficient. We strive to make every experience with us as seamless as possible, and it's great to know we hit the mark for you. We look forward to having the opportunity to serve you again in the future.
Clip was very helpful all the way through the whole order. The lady on the phone was extremely helpful and explained how everything was going to work. Clip was fantastic, my problem was with the deliv
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Customer Services
Clip
4 months ago
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're delighted to hear that you found our service helpful and that our team was able to provide you with the clarity and support you needed throughout your order process.
We sincerely apologise for the inconvenience caused by the delivery team's scheduling issues. Your feedback is invaluable to us and we are addressing this with the delivery company to prevent such situations in the future.
We're glad that we could make your experience with Clip positive and we look forward to seeing you again! If there's anything more we can do for you, please let us know.
We take the guesswork out of shopping on credit, providing a simple and easy way for customers to buy now and spread the cost.
From Home Entertainment, to stylish Furniture, Appliances and the latest Tech. We've got something in the range for you. One Clip at a time!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We take the guesswork out of shopping on credit, providing a simple and easy way for customers to buy now and spread the cost.
From Home Entertainment, to stylish Furniture, Appliances and the latest Tech. We've got something in the range for you. One Clip at a time!