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Clip Reviews | Customer Service Reviews for https://www.feefo.com/reviews/clip-retail | Feefo

68 out of 106 reviews

Time:

Past year

Trusted Customer

4 months ago

Date of purchase: 20/04/2024

Great customer service helped with any questions I had but when they marked the TV as shipped I called APC overnight as tracking wasn't working and they said they haven't got the TV yet that's why tra

...

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Customer Services

Clip

4 months ago

Thank you for your review. Our team work extra hard to support our customers and your comments reflect that experience. We're sorry that on this occasion there was an issue with a third-party courier service. We can see that our team worked very closely with you to help resolve this and we're pleased that you now have your new TV. Thanks for shopping with Clip and we do hope to see you again soon.

Trusted Customer

4 months ago

I have amended the star rating to 5 stars as u went above and beyond to help sort the issue for me I just want to state to any potential customers that the issue was not with clip shop it was with the third party courier, I want to thank clip shop for amazing customer service very helpful and friendly I will definitely shop with u again thank u so much

Customer Services

Clip

4 months ago

Thank you for your kind comments, we've passed these on to the team!

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Trusted Customer

4 months ago

Date of purchase: 18/04/2024

Customer Services

Clip

4 months ago

Thank you for your 5-star rating!

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Charalambos Antoniou

Crawley

4 months ago

Date of purchase: 15/04/2024

What Charalambos Antoniou said about Clip:

It was timely, immediate confirmation but with no updates for a couple of days so i was worried, reached out to whatsapp support, they responded quickly, right as it was actually delivered to my flat,

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Customer Services

Clip

4 months ago

Thank you so much for your 5-star review! We're thrilled to hear that you found our confirmation process timely and our WhatsApp support responsive. We apologise for any worry caused by the lack of updates during the transit of your package. Your feedback is invaluable, thank you for helping us enhance our service, and we hope to see you again soon.

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Trusted Customer

4 months ago

Date of purchase: 06/04/2024

Excellent customer service. Delivery team above and beyond, very polite and helpful

Customer Services

Clip

4 months ago

We're delighted at your positive feedback, thank you so much! We look forward to seeing you again soon.

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Traceyo

Tyne and wear

4 months ago

Date of purchase: 10/04/2024

What Traceyo said about Clip:

100%

Customer Services

Clip

4 months ago

Thank you for rating us 5-stars!! We really appreciate it and look forward to seeing you again soon.

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Tracey Mills

4 months ago

Date of purchase: 04/04/2024

What Tracey Mills said about Clip:

Fast efficient no fuss. Definitely buy from there again.

Customer Services

Clip

4 months ago

Thank you for your review! We're so glad to hear that you found our service fast and efficient. We strive to make every experience with us as seamless as possible, and it's great to know we hit the mark for you. We look forward to having the opportunity to serve you again in the future.

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Karl Hazard

Southampton

5 months ago

Date of purchase: 07/03/2024

What Karl Hazard said about Clip:

Clip was very helpful all the way through the whole order. The lady on the phone was extremely helpful and explained how everything was going to work. Clip was fantastic, my problem was with the deliv

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Customer Services

Clip

4 months ago

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're delighted to hear that you found our service helpful and that our team was able to provide you with the clarity and support you needed throughout your order process. We sincerely apologise for the inconvenience caused by the delivery team's scheduling issues. Your feedback is invaluable to us and we are addressing this with the delivery company to prevent such situations in the future. We're glad that we could make your experience with Clip positive and we look forward to seeing you again! If there's anything more we can do for you, please let us know.

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Gabi

London

5 months ago

Date of purchase: 18/03/2024

What Gabi said about Clip:

Easy process and good and nice costumer experience provided. Nice and quality products. I will buy again. Thank you!

Customer Services

Clip

5 months ago

Hi Gabi, Thanks for your 5 star review and great to hear you had a good experience. Look forward to seeing you again soon.

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Rachel Lynch

6 months ago

Date of purchase: 29/02/2024

What Rachel Lynch said about Clip:

Very quick application with multiple payment options with different companies. And super fast delivery will definitely order again

Customer Services

Clip

5 months ago

We're delighted at your feedback Rachel, thank you so much! We look forward to seeing you again soon. 😀

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Mireille McRoberts

6 months ago

Date of purchase: 03/03/2024

What Mireille McRoberts said about Clip:

Fast delivery, good quality item.

Customer Services

Clip

6 months ago

Thank you for your 5-star review Mireille. we're delighted that you're happy with your product.

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About Clip

We take the guesswork out of shopping on credit, providing a simple and easy way for customers to buy now and spread the cost. From Home Entertainment, to stylish Furniture, Appliances and the latest Tech. We've got something in the range for you. One Clip at a time!

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08000 448 411

71-75 Shelton Street, Covent Garden, City of London, WC2H 9JQ, United Kingdom