What Mrs Glaister said about Companion Stairlifts:
Glen who came to talk to us initially was very helpful and explained everything we needed to know at that time. Once we had decided to have the stairlift the man came and measured up within a couple o
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Sarah
Companion Stairlifts
6 years ago
Thank you for your positive comments, we pride ourselves on delivering the best customer service possible.
Product reviews
My husband thinks it is wonderful
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MB
Mr Bouquet
Ashford - Surrey
7 years ago
Date of purchase: 14/07/2017
What Mr Bouquet said about Companion Stairlifts:
They responded quite quickly to our enquiry and came to survey the location very quickly.
Sarah
Companion Stairlifts
6 years ago
Thank you for your feedback, it's great to hear you have had excellent service.
Product reviews
The lift is exactly what we needed
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Mrs Yates
Rugby
7 years ago
Date of purchase: 21/06/2017
What Mrs Yates said about Companion Stairlifts:
Installation eng very good.thought we were getting slimmest apparently not.one handset played up on demo has started playing up again
Sarah
Companion Stairlifts
6 years ago
Thank you for your feedback, I am sorry to hear you have not had a completely positive experience. I will contact to directly to discuss this further.
Product reviews
Not quite what we wanted
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Trusted Customer
7 years ago
Date of purchase: 16/06/2017
Very good service, small hiccup with regards to the technical survey, we had been given a time, unfortunately the surveyor hadn't. He did still come late on the same day to his credit. The fitters wer
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Sarah
Companion Stairlifts
6 years ago
"Thank you for taking the time to provide this detailed feedback, I am thrilled to hear that although this process wasn't straight forward you felt that you had excellent service from our engineering team.
Product reviews
Excellent equipment, perfect for the situation.
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Mr Hilton
Ainsdale
7 years ago
Date of purchase: 31/05/2017
What Mr Hilton said about Companion Stairlifts:
The product is excellent and the installation was expertly carried out. The administration side was poor as despite numerous phone calls the agreement paperwork was incorrect on three occasions. You a
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Sarah
Companion Stairlifts
7 years ago
We really value customer feedback, and are pleased to hear that the fitting process was handled professionally. Sorry to learn that you were less impressed by the customer service element of the installation. I will look into this and see what went wrong in your case, as we put a great emphasis on providing excellent customer service. Thank you for letting us know about your experience.
Product reviews
Please see comments above
Sarah
Companion Stairlifts
7 years ago
Thank you for your extremely positive comments about our stairlift. We are delighted to hear that it has completely met your expectations and is proving so useful. Thanks for taking the time to share your thoughts with us.
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Mr Murray
7 years ago
Date of purchase: 16/06/2017
What Mr Murray said about Companion Stairlifts:
VERY PLEASED
Sarah
Companion Stairlifts
7 years ago
Thank you for your feedback, we are pleased to hear that despite a few minor problems you are very happy with the service you have received. Please bear in mind that our dedicated customer service team are always here to help in the event of any future difficuties.
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Trusted Customer
7 years ago
Date of purchase: 22/06/2017
From the first visit of the representative, to the actual fitting of the stairlift, I was impressed with the attention paid to my opinion and concerns. I was not pressured in any way to make an insta
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Sarah
Companion Stairlifts
7 years ago
We really appreciate your comments, which are not only lovely to hear, but extremely helpful to us. It's great to know that the whole team have behaved so professionally and that the entire process had been handled efficiently for you. This is exactly what we aim for, and we are so pleased to have lived up to your expectations. Thank you for sharing your thoughts with us.
Product reviews
So far, so good! I am new to the use of a stairlift but am delighted as I only have one toilet, which is upstairs. I can now invite less able friends into my home which always presented a problem in
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Sarah
Companion Stairlifts
7 years ago
Absolutely delighted to hear that the stairlift is proving so useful and enhancing your day to day life. We really value your feedback and it's great to know the stairlift is making such a difference.
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Mr Field
Barnsley
7 years ago
Date of purchase: 23/06/2017
What Mr Field said about Companion Stairlifts:
The presentation at our house told us everything we needed to know and the representative was not only knowledgeable but a pleasure to talk to. In addition the price was very competitive and the time
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Sarah
Companion Stairlifts
7 years ago
Your feedback is greatly appreciated and we are really pleased that the whole process had been handled so professionally and personably by our team. We aim to give the best possible sevice, and its lovely to hear that our customers are feeling the benefit.The fact that you would recommend us is the icing on the cake! Thanks for taking the time to share your experience with us.
Product reviews
An excellent product. Well made. Comfortable. Reliable.
Sarah
Companion Stairlifts
7 years ago
We are delighted to hear that our stairlift is meeting your expectations and that you consider it a good quality product. Thanks so much for your comments which we really value.
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Trusted Customer
7 years ago
Date of purchase: 14/06/2017
All your staff were efficient and polite.
Sarah
Companion Stairlifts
7 years ago
Thank you for your comments, we are delighted to hear that our team have all behaved professionally and courteously. We set ourselves very high standards of customer care and it's great to know when we are reaching them! We really value your feedback, thanks for taking the time to share it with us.
Product reviews
The stairlift is very useful, particularly in the recent hot weather. The ride could be a bit smoother however.
Sarah
Companion Stairlifts
7 years ago
Really pleased to hear the stairlift is proving so helpful. One of my team will be in touch with you about the issue you have raised regarding the smoothness of the lift, to see if there is any way we can help to improve this for you. Thanks for your comments.
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Mr Russell
7 years ago
Date of purchase: 26/06/2017
What Mr Russell said about Companion Stairlifts:
Did not give us the right time for installing stair lift and lift is aratic is to long stick out at the bottom of stairs a lot of teething problems
Sarah
Companion Stairlifts
7 years ago
So sorry to hear that you are not entirely happy with your stairlift and that there were some issues with the installation date. One of my team will be in touch with you very soon to see what we can do to help resolve these issues for you. Thank you for letting us know.
Companion Stairlifts are one of the largest suppliers of stairlifts in the UK. Companion offer a friendly and professional low cost service. Companion will only install stairlifts that have achieved the most recent British and European safety standards, ensuring all customers have the peace of mind in knowing that they can rely on their stairlift for years to come.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Companion Stairlifts are one of the largest suppliers of stairlifts in the UK. Companion offer a friendly and professional low cost service. Companion will only install stairlifts that have achieved the most recent British and European safety standards, ensuring all customers have the peace of mind in knowing that they can rely on their stairlift for years to come.