EXCELLENT DESIGN AND INSTALLATION . ALSO OUR FEW QUERIES ANSWERED QUICKLY AND WITH ENGINEER VISIT TO CONFIRM.
WOULD BUY AGAIN. NO PROBLEM
Sarah
Companion Stairlifts
7 years ago
Thank you for sharing your extremely positive experience with us. We aim to provide fisrt class customer service, and it is really great to know that we are suceeding in this area. Your comments are greatly appreciated by us all.
Product reviews
REMARKS AS BEFORE--EXCELLENT DESIGNAND SERVICE
Sarah
Companion Stairlifts
7 years ago
Great to hear you would rate our product as 5 star! Thanks so much for taking the time to give us your feedback.
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Mrs Mckinney
Buxton Derbyshire Sk177pz
7 years ago
Date of purchase: 29/03/2017
What Mrs Mckinney said about Companion Stairlifts:
Very professional ,I am very happy with my lift and would recommend highly .
Sarah
Companion Stairlifts
7 years ago
We really appreciate your positive comments about our team, thank you for taking the time. Equally, we are delighted to hear that you would recommend this product.
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Mr Rendall
7 years ago
Date of purchase: 19/04/2017
What Mr Rendall said about Companion Stairlifts:
The only observation I can make is that some smeers of oil appeared on the drive tubing. They rubbed off easily.
Sarah
Companion Stairlifts
7 years ago
Thank you for your comments, we will pass on to the team. We appreciate your 5 star rating for service, this is just what we aim for!
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Mr Ball
Saffron Walden
7 years ago
Date of purchase: 13/03/2017
What Mr Ball said about Companion Stairlifts:
There is increasing amounts of black deposit being left on the outside of the casing which is leaving a slight staining.after cleaning. It seems to be getting worse. Should be rectified I believe.
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Sarah
Companion Stairlifts
7 years ago
Thank you for letting us know about this issue, I will be in touch with you directly about this.
Product reviews
Explained above - don't need to add anything further
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Mr Shore
AB39, Stonehaven, Scotland
7 years ago
Date of purchase: 02/03/2017
What Mr Shore said about Companion Stairlifts:
Fast response to enquiry, survey carried out within a week or so, efficient & helpful, good IT view of how it will look, good price quotation immediately. Installation was within a month and carried
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Sarah
Companion Stairlifts
7 years ago
Thanks for your detailed and very positive feedback. It is always so pleasing to hear that every aspect from start to finish has been handled professionally by our team. Customer service is our absolute priority, and so it's great to know that our customers are happy.
Product reviews
It is as expected. A minor problem after a few weeks was answered immediately & corrected.
Sarah
Companion Stairlifts
7 years ago
Delighted that the product has met your needs and expectations, also pleased to hear that the minor issue you experienced was resolved both speedily and effectively.
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Mrs Taylor
HAVANT
7 years ago
Date of purchase: 25/04/2017
What Mrs Taylor said about Companion Stairlifts:
They were the only company to respond with 24hours of my enquiry. My Mother had been stranded upstairs for 3 weeks with no prospects of being able to get downstairs in the near future. The salesperson
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Sarah
Companion Stairlifts
7 years ago
Your feedback is really helpful to us, so thank you for taking the time. Very pleased to hear that the whole process was handled so quickly and efficiently, and that our team behaved in such a professional manner. We will pass on your comments to the fitter! Thank you.
Product reviews
The stair lift is compact and very quiet. Very easy to use.
Sarah
Companion Stairlifts
7 years ago
Your comments are much appreciated, so glad to hear that his product has met your needs and expectations.
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Trusted Customer
7 years ago
Date of purchase: 24/04/2017
From the first call to your office for quote and right up to the installation date,it was professional and polite service at all times.
Sarah
Companion Stairlifts
7 years ago
We really rely on customer feedback, and as we place such a high priority on customer service, we are always delighted to hear such positive comments about our team and the service provided. Thank you for taking the time to tell us, we will pass your comments on.
Product reviews
Very easy to use, engineer very patient and understanding.
Sarah
Companion Stairlifts
7 years ago
We are very happy to hear that the product is easy to use. It's great to know that our engineers are providing great customer service too. Thank you.
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Mr Read
derby
7 years ago
Date of purchase: 20/02/2017
What Mr Read said about Companion Stairlifts:
Two attempts were made to fit stairlift. First attempt the parts were incorrect.
Sarah
Companion Stairlifts
7 years ago
Thank you for your feedback, I am sorry to hear you have not had a completely positive experience. I will contact to directly to discuss this further.
Product reviews
I have already. No, please see my review.
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Mr Peedle
Yeovil
7 years ago
Date of purchase: 31/03/2017
What Mr Peedle said about Companion Stairlifts:
The salesman was very good - not pushy at all. He went through the options and left them with us to choose after trying to answer all our questions.
The call after the visit from the central sales or
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Sarah
Companion Stairlifts
7 years ago
We really value your comments and are pleased that the initial contact was in line with the professional standards we expect from our team. Sorry to hear that you felt less positive about the subsequent contact, we will pass on your comments to the relevant department. Thanks for taking the time to share your experience, customer feedback is vital to us.
Product reviews
The stairlift is first class. My wife says it is comfortable and she feels safe using it. From my perspective, it is quiet, fairly attractive and well constructed.
Sarah
Companion Stairlifts
7 years ago
Absolutely delighted to hear that our product meets your wife's needs and that you feel it is well designed and aesthetically pleasing. Thank you for your comments.
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Mrs Frost
7 years ago
Date of purchase: 31/03/2017
What Mrs Frost said about Companion Stairlifts:
They worked within our limited time frame, they had hard working polite workers when they came into the home, they were prepared to negotiate, they were available to talk to on the phone, they had the
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Sarah
Companion Stairlifts
7 years ago
Thank you so much for your feedback. We are very pleased to hear that you had such a positive experience with our fitters. I'm sorry to hear though that you did not appreciate the approach of the sales team, please be assured we will pass your comments on, as this is not in keeping with the highly professional standards we set ourselves.
Product reviews
Good fit for a narrow staircase and looked more modern in situ than in the leaflets where it looked quite old fashioned. Works well though and easy to use
Sarah
Companion Stairlifts
7 years ago
We are delighted to hear that the product has met your expectations and is working well for you. Thank you for taking the time to pass on your thoughts.
Companion Stairlifts are one of the largest suppliers of stairlifts in the UK. Companion offer a friendly and professional low cost service. Companion will only install stairlifts that have achieved the most recent British and European safety standards, ensuring all customers have the peace of mind in knowing that they can rely on their stairlift for years to come.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Companion Stairlifts are one of the largest suppliers of stairlifts in the UK. Companion offer a friendly and professional low cost service. Companion will only install stairlifts that have achieved the most recent British and European safety standards, ensuring all customers have the peace of mind in knowing that they can rely on their stairlift for years to come.