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Companion Stairlifts Reviews | Customer Service Reviews for https://www.feefo.com/reviews/companion-stairlifts | Feefo

Displaying all 664 reviews

Mr Basey

7 years ago

Date of purchase: 28/01/2017

What Mr Basey said about Companion Stairlifts:

Quite happy with equipment but concerned that no information given about after sales service and its cost. Very surprised to find that this will be £396 per annum which I think is excessive.

Sarah

Companion Stairlifts

7 years ago

Thank you so much for your positive comments, I will contact you to discuss the other matters you have raised. I will be in contact very soon. Your feedback is greatly appreciated.

Mrs White

7 years ago

Date of purchase: 30/01/2017

What Mrs White said about Companion Stairlifts:

The salesman was very good & helpful that's why we went ahead. Installation was also good, but it appears that the demonstration could have been better for my elderly mother, she was shown how to use

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Sarah

Companion Stairlifts

7 years ago

Thank you for the feedback I would like to assure you that your comments have been gratefully received as we are always looking to improve our customers experience, I will pass on your comments to the area service manager.

Mrs White

7 years ago

The engineer who came out to adjust the seat, sent a cushion as promised. Very pleased with his response & help, my mother is able to use the stairlift now with more confidence, shame about the initial installer. Regards J White

Mr Marshall

thetford

7 years ago

Date of purchase: 02/03/2017

What Mr Marshall said about Companion Stairlifts:

all ok

Sarah

Companion Stairlifts

7 years ago

We really appreciate your complimentary comments about our service. First class customer care is what we strive for, so it's always very satisfying to hear that we have achieved this!

Mr Gladman

Thoralby DL8 3SU

7 years ago

Date of purchase: 23/02/2017

What Mr Gladman said about Companion Stairlifts:

The stairlift yousupplied has transformed my daily routine, from not being , able to go up and down to being able to ascend and descend at a whim. The whole installation was completed in what a very

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Sarah

Companion Stairlifts

7 years ago

Thank you so much for your detailed and positive feedback. We are all delighted to hear that the stairlift has been such a great addition for you. Equally pleased to hear that the service you received has been of the first class level that we aim to provide! Thank you so much for taking the time , it makes our day to hear comments like these.

Product reviews

Mrs Coles

7 years ago

Date of purchase: 03/03/2017

What Mrs Coles said about Companion Stairlifts:

My father has been very pleased with the stair lift, the insulation was very quick & the engineer was friendly & curtious

Sarah

Companion Stairlifts

7 years ago

We really appreciate your feedback, thanks for taking the time to do this. Customer care is so important to us and it is always good to hear that we have happy and satisfied customers. Very pleased to hear that the whole process has been smooth.

Product reviews

Mr Cutforth

7 years ago

Date of purchase: 10/02/2017

What Mr Cutforth said about Companion Stairlifts:

it does what it say,s on the tin Perfic

Sarah

Companion Stairlifts

7 years ago

Thanks so much for your comments, we are delighted to hear that you are happy with your stairlift and that the service provided has been of the first class level that we aim for.

Mr Stillwell

7 years ago

Date of purchase: 06/03/2017

What Mr Stillwell said about Companion Stairlifts:

You did not start very well by sending incorrect details, which made me wonder about doing business with your company, however once that was resolved all went OK with the installation, my Wife is usin

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Sarah

Companion Stairlifts

7 years ago

We really appreciate your comments, and are so sorry to hear that you had some issues at the outset. However, delighted to hear that these problems were resolved, and the end result is that the installation was smooth and you are happy with the product. Should you have any problems in the future, please do not hesitate to contact me directly and I will always be happy to help.

Mrs Newcomb

7 years ago

Date of purchase: 17/02/2017

What Mrs Newcomb said about Companion Stairlifts:

Excellent service &product I am very pleased with the product

Sarah

Companion Stairlifts

7 years ago

We really appreciate your positive comments, and are so glad that you are as pleased with the service provided as the product. We strive to deliver the best possible customer service and it's wonderful to hear that we are achieving this!

Product reviews

Trusted Customer

7 years ago

Date of purchase: 01/02/2017

A professional service from start to finish

Sarah

Companion Stairlifts

7 years ago

We are delighted to receive customer feedback like this, we strive to provide a first class service at all times.

Trusted Customer

7 years ago

Date of purchase: 09/02/2017

Stairlift was as promised, fitted in half a day, absolutely no mess or damage, working (so far!) without problems.

Sarah

Companion Stairlifts

7 years ago

We are delighted to receive customer feedback like this, we strive to provide a first class service at all times.

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About Companion Stairlifts

Companion Stairlifts are one of the largest suppliers of stairlifts in the UK. Companion offer a friendly and professional low cost service. Companion will only install stairlifts that have achieved the most recent British and European safety standards, ensuring all customers have the peace of mind in knowing that they can rely on their stairlift for years to come.

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01943882000

24b-24c Oxford Road, Guiseley, West Yorkshire, LS20 9AS, United Kingdom