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Companion Stairlifts Reviews

Rated
Excellent
Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

65

11

4

0

1

81

ratings over the past year

Displaying all 664 reviews
MC
Mr Cunningham
Surrey
7 years ago
Date of purchase: 26/01/2017
What Mr Cunningham said about Companion Stairlifts:
Extremely satisfied with '2000 Curved' type stairlift - fast installation, safe and sturdy design, remote controllers located upstairs and downstairs very useful, we would definitely recommend.
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Sarah
Companion Stairlifts
7 years ago
    As a  company that prioritises customer service, we are delighted to hear such  positive feedback.    Thank you for taking the time to comment.  
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MM
Mr Main
7 years ago
Date of purchase: 01/02/2017
What Mr Main said about Companion Stairlifts:
Only had lift for a week and already having problems . After spending this kind of money we should not be getting this
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Sarah
Companion Stairlifts
7 years ago
I am extremely sorry to hear of the issues you have experienced.

Thank you for taking the time to make me aware of the issues you have experienced, I know that the Resolution Manager has been in touch with you separately to discuss this matter but I will also monitor this situation to ensure that you are fully satisfied once all of the works are completed.


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Trusted Customer
7 years ago
Date of purchase: 27/10/2016
very easy to use plus a very excellent service when being installed
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Sarah
Companion Stairlifts
7 years ago
We are delighted to receive customer feedback like this, we strive to provide a first class service at all times.
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MS
Mrs Skevington
7 years ago
Date of purchase: 31/01/2017
What Mrs Skevington said about Companion Stairlifts:
Excellent service, friendly staff and prompt attention to a "snag" issue after fitting. A very professional approach - I would definitely recommend this company if you are looking to purchase a stair
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Sarah
Companion Stairlifts
7 years ago
As a company that prioritises customer service, we are delighted to hear such positive feedback.

Thank you for taking the time to comment. 
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MT
Ms Tully
7 years ago
Date of purchase: 23/01/2017
What Ms Tully said about Companion Stairlifts:
The engineer who installed it was efficient, leaving no mess a good explanation of the workings given. A follow up phone call was received the next day. We had a few teething problems at night with
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Sarah
Companion Stairlifts
7 years ago
Thank you for your positive comments, we pride ourselves on delivering the best customer service possible.
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MS
Mr Sheehan
7 years ago
Date of purchase: 26/01/2017
What Mr Sheehan said about Companion Stairlifts:
Excellent service right down to the planner and the fitter and everyone i dealt with within the company were all very helpful. My mum is very happy with her stairlift. Thank you very much.
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Sarah
Companion Stairlifts
7 years ago
Thank you for taking the time to provide us with such positive comments, it makes our jobs worth while to hear that the customers journey has been such a positive experience.
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MC
Mrs Chambers
Driffield
7 years ago
Date of purchase: 18/11/2016
What Mrs Chambers said about Companion Stairlifts:
We asked for a feasibility survey to replace our stairlift with one that would better meet my husbands needs. Unfortunately the model recommended did not meet our needs and caused us several problems.
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Sarah
Companion Stairlifts
7 years ago
Thank you for taking the time to provide this detailed feedback, I am thrilled to hear that although this process wasn't straight forward you felt that you had excellent service from start to finish.

It's always good to hear that our team have gone above and beyond especially in difficult situations and we will pass on your comments to the relevant departments.
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MB
Mr Brown
Jarrow
7 years ago
Date of purchase: 27/01/2017
What Mr Brown said about Companion Stairlifts:
Very efficient from start to finish apart from not coming at the right time I wanted but job got done with no hassle at all
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Sarah
Companion Stairlifts
7 years ago
Thank you very much for your comments which I will pass onto the relevant departments, I am glad that the overall experience was positive.
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MS
Mr Smith
7 years ago
Date of purchase: 31/01/2017
What Mr Smith said about Companion Stairlifts:
Very happy great job from salesman to the engineer who fitted it no problems so far,nice people.
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Sarah
Companion Stairlifts
7 years ago
Your positive feedback is greatly appreciated, it's always good to hear that all of our team members have provided great service to our customers, this is what we aim for.
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MS
Mr Sanders
7 years ago
Date of purchase: 26/01/2017
What Mr Sanders said about Companion Stairlifts:
Already done this
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Sarah
Companion Stairlifts
7 years ago
Thank you for your review, I am sorry that this is a duplication.
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About Companion Stairlifts
Companion Stairlifts are one of the largest suppliers of stairlifts in the UK. Companion offer a friendly and professional low cost service. Companion will only install stairlifts that have achieved the most recent British and European safety standards, ensuring all customers have the peace of mind in knowing that they can rely on their stairlift for years to come.
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24b-24c Oxford Road, Guiseley, West Yorkshire, LS20 9AS, United Kingdom
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About Companion Stairlifts
Companion Stairlifts are one of the largest suppliers of stairlifts in the UK. Companion offer a friendly and professional low cost service. Companion will only install stairlifts that have achieved the most recent British and European safety standards, ensuring all customers have the peace of mind in knowing that they can rely on their stairlift for years to come.