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Compass Reviews | Customer Service Reviews for https://www.feefo.com/reviews/compass | Feefo

1,458 out of 1,457 reviews

Trusted Customer

10 days ago

Date of purchase: 26/08/2024

What Trusted Customer said about Compass:

Excellent service,great prices.

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Trusted Customer

10 days ago

Date of purchase: 25/08/2024

Easy to deal with

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Trusted Customer

17 days ago

Date of purchase: 20/07/2024

Starting a new policy, cancelling and refunding an old policy was dealt with quickly and smoothly.

Jenna

Compass

11 days ago

Thank you for taking the time to leave us with a 4* review. We are happy to hear our service was quick and efficient. Thank you for choosing to insure with Compass!

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Trusted Customer

22 days ago

Date of purchase: 17/07/2024

I can’t remember the name of the person who arranged my lodge insurance, but he was very knowledgeable, polite and helpful. Everything you need, but what is sadly lacking so much nowadays. Excellent s

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Jenna

Compass

11 days ago

Thank you for taking the time to leave us with a 5* review. I have passed on your lovely comments to Zach the call handler. Thank you for choosing to insure with Compass!

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Kevin

Wickford

22 days ago

Date of purchase: 26/07/2024

What Kevin said about Compass:

Excellent price best around when it comes to insurance price matters. Very competitive covers what I need, very happy.

Jenna

Compass

11 days ago

Thank you ever so much for taking the time the leave us with a 5* review. We are extremely happy to hear you felt our prices are competitive within the market and our cover suits all of your needs. Thank you for choosing to insure with Compass!

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Trusted Customer

23 days ago

Date of purchase: 28/07/2024

GOOD, apart from receiving an automatic email reminding me about my policy needing renewing when I'd already renewed and paid

Jenna

Compass

11 days ago

Thank you for taking the time to leave us with a 3* review. After looking into the policy, it seems payment was settled on the same day the reminder was sent. This seems to be a slight cross over so we apologise for any inconvenience this has caused. Afterall, we would prefer our clients to have all relevant documents to avoid any lapsed policies. Thank you for choosing to insure with Compass!

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Trusted Customer

Malvern

23 days ago

Date of purchase: 04/08/2024

What Trusted Customer said about Compass:

Very friendly and efficient service. Gave me all the necessary information.

Jenna

Compass

11 days ago

Thank you for taking the time to leave us with a 5* review. We are extremely pleased you felt our service was efficient. I have passed on your kind words to the call handler. Thank you for choosing to insure with Compass!

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Trusted Customer

23 days ago

Date of purchase: 01/08/2024

What Trusted Customer said about Compass:

Comparable insurance price and clear with instructions on website. Quick and easy to use

Jenna

Compass

18 days ago

Thank you for taking the time to leave us with a 5* review! We are pleased that you found our online system easy to navigate. Thank you for choosing to insure with Compass!

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Trusted Customer

24 days ago

Date of purchase: 03/08/2024

Very efficiently handled initially by Compass but not so much by Close Brothers. Thankfully Compass (April) stepped in and sorted it all out. We were very grateful that April dealt with the problem qu

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Jenna

Compass

18 days ago

Thank you for taking the time to leave us with a 5* review. I have passed on your lovely comments to April directly. She is very thankful. We are glad we were able to help assist you. Thank you for choosing to insure with Compass!

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Trusted Customer

24 days ago

Date of purchase: 20/07/2024

What Trusted Customer said about Compass:

Prompt, efficient service

Jenna

Compass

18 days ago

Thank you for taking the time to leave us with a 5* review. I have passed on your kind comments to the call handler. Thank you for choosing to insure with Compass!

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About Compass

Specialist insurance providers to the holiday and residential home parks industry, providing tailored solutions for parks and their holiday and residential home owners.

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0344 274 0277

7 Pullman Court, Great Western Road,, Gloucester, Gloucestershire, GL1 3ND, United Kingdom