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Compass Reviews | Customer Service Reviews for https://www.feefo.com/reviews/compass | Feefo

Displaying all 1,472 reviews

Trusted Customer

18 days ago

Date of purchase: 23/08/2024

Very good service was insured in minutes.

Jenna

Compass

7 days ago

Thank you for taking the time to leave us with a 5* review. We are happy to hear you had a speedy service and we were able to set up cover quickly. Thank you for choosing to insure with Compass!

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Trusted Customer

18 days ago

Date of purchase: 22/08/2024

Very efficient. Excellent overall.

Jenna

Compass

7 days ago

Thank you for taking the time to leave us with a 5* review. We pride ourselves on efficiency so we are pleased to hear the service provided was excellent. We would like to take this opportunity to thank you for choosing to insure with Compass!

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Trusted Customer

18 days ago

Date of purchase: 26/08/2024

What Trusted Customer said about Compass:

Prompt and friendly.

Jenna

Compass

7 days ago

Thank you for taking the time to leave us with a 5* review. We are extremely please you felt the service provided was a prompt and friendly one. We would like to take this opportunity to thank you for insuring with Compass!

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Trusted Customer

19 days ago

Date of purchase: 26/08/2024

The customer service lady was lovely and very helpful it makes such a difference to get hold of someone straight away and good customer service.

Jenna

Compass

7 days ago

Thank you for taking the time to leave us with a 5* review. I have passed on your kind words to the call handler. We would like to take this opportunity to thank you for insuring with Compass!

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Trusted Customer

19 days ago

Date of purchase: 26/08/2024

What Trusted Customer said about Compass:

Excellent service,great prices.

Jenna

Compass

7 days ago

Thank you for taking the time to leave us with a 5* review. We are happy to hear you feel our prices are competitive. We would like to take this opportunity to thank you for choosing to insure with Compass!

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Trusted Customer

19 days ago

Date of purchase: 25/08/2024

Easy to deal with

Jenna

Compass

7 days ago

Thank you for taking the time to leave us with a 4* review. We are extremely happy to hear your experience was an easy one to deal with. We want to take this opportunity to thank you for insuring with Compass!

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Trusted Customer

26 days ago

Date of purchase: 20/07/2024

Starting a new policy, cancelling and refunding an old policy was dealt with quickly and smoothly.

Jenna

Compass

20 days ago

Thank you for taking the time to leave us with a 4* review. We are happy to hear our service was quick and efficient. Thank you for choosing to insure with Compass!

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Trusted Customer

1 month ago

Date of purchase: 17/07/2024

I can’t remember the name of the person who arranged my lodge insurance, but he was very knowledgeable, polite and helpful. Everything you need, but what is sadly lacking so much nowadays. Excellent s

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Jenna

Compass

20 days ago

Thank you for taking the time to leave us with a 5* review. I have passed on your lovely comments to Zach the call handler. Thank you for choosing to insure with Compass!

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Kevin

Wickford

1 month ago

Date of purchase: 26/07/2024

What Kevin said about Compass:

Excellent price best around when it comes to insurance price matters. Very competitive covers what I need, very happy.

Jenna

Compass

20 days ago

Thank you ever so much for taking the time the leave us with a 5* review. We are extremely happy to hear you felt our prices are competitive within the market and our cover suits all of your needs. Thank you for choosing to insure with Compass!

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Trusted Customer

1 month ago

Date of purchase: 28/07/2024

GOOD, apart from receiving an automatic email reminding me about my policy needing renewing when I'd already renewed and paid

Jenna

Compass

20 days ago

Thank you for taking the time to leave us with a 3* review. After looking into the policy, it seems payment was settled on the same day the reminder was sent. This seems to be a slight cross over so we apologise for any inconvenience this has caused. Afterall, we would prefer our clients to have all relevant documents to avoid any lapsed policies. Thank you for choosing to insure with Compass!

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About Compass

Specialist insurance providers to the holiday and residential home parks industry, providing tailored solutions for parks and their holiday and residential home owners.

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0344 274 0277

7 Pullman Court, Great Western Road,, Gloucester, Gloucestershire, GL1 3ND, United Kingdom