Thank you for your lovely 5 Star review and am pleased you had great service. We look forward to welcoming you back onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
Originally we were informed that our arrival time would be later than expected . when we got to our port of departure we were told the ship was ahead of schedule and consequently we left earlier than
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Amber
Condor Ferries
2 months ago
I am delighted that you had a really good journey with Condor Ferries. I will pass on your feedback about the instant decaffeinated coffee to the relevant department.
Kind regards
Karen
Customer Relations Consultant
On time, still good value for money, whilst direct sailings to St. Malo remain popular
Amber
Condor Ferries
2 months ago
Thank you for your 5 Star Review, I will pass on your lovely comments to the relevant department. We look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Excellent service. Crew very helpful. Good choice of snacks and drinks. Duty Free a must. No delays. Great way to start a holiday.
Amber
Condor Ferries
2 months ago
We are delighted you started your holiday with Condor Ferries giving a 5 Star review. We look forward to you travelling again with us very soon.
Kind regards
Karen
Customer Relations Consultant
Time keeping reasonable. Food on the Liberation this year was not very good, especially the fish and chips, soggy! (other years it was quite good) Staff very good - Horizen lounge excellent, worth the
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Amber
Condor Ferries
2 months ago
Thank you for your review, I have passed your comments on to the relevant department for their information. I am pleased you enjoyed the Horizon Lounge and found it excellent. We look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Went very smoothly I have no problems or complaints with condor every journey I have made has been trouble free
Amber
Condor Ferries
2 months ago
Thank you for your 5 Star review and we very much look forward to welcoming you onboard again very soon.
Kind regards
Karen
Customer Relations Consultant
The last tip I went on with Condor Ferries from Jersey to St Malo was a great success! The ferry actually left 20 minutes early, so we arrived early allowing for even more time in France. The staff I
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Amber
Condor Ferries
2 months ago
I am pleased you had a good comfortable sailing from Jersey to St Malo with Condor Ferries. We look forward to you travelling again with us very soon.
Kind regards
Karen
Customer Relations Consultant
Jersey to Poole set off at 6pm and arrived in Poole at 11pm, way too late for many tired holiday makers. I had a 3 hr drive home after that.....way too late for me.
Amber
Condor Ferries
2 months ago
Thank you for taking the time to give us your feedback. I have passed on this feedback to the relevant department for their information.
Kind regards
Karen
Customer Relations Consultant
It was a bumpy trip so the cafe and duty free were not open most of the time but the staff were excellent, continually checking on people being ill & providing sick bags or ice, all doing it with a sm
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Amber
Condor Ferries
2 months ago
Thank you for taking the time to give us your feedback which I will pass on to the relevant departments. Our staff will go above and beyond to make people as comfortable as possible.
We look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Thank you for taking the time to give us your 5 Star review, we look forward to you travelling again with us very soon.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
