We have been on Condor ferries many times and always treat it as the start to our holiday. On both of our crossings recently I thought the cars were far to close together and didn’t need to be as it w
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Amber
Condor Ferries
2 months ago
Thank you for taking the time to review Condor Ferries. I will pass this feedback on to the relevant department. We look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
Rather expensive, but comfortable and good duty free shop on most boats. Food okay, but can be queues at busy times. Staff all very pleasant and helpful.
Amber
Condor Ferries
2 months ago
Thank you for your review, I am glad all the staff were pleasant and helpful. I will pass the comments on to the relevant department.
Kind regards
Karen
Customer Relations Consultant
All good but the ferry us getting old and tired. I particular the toilets were in poor state
Amber
Condor Ferries
2 months ago
Thank you for taking the time to give us your feedback. I will pass this on to the relevant departments.
Kind regards
Karen
Customer Relations Consultant
Thank you for taking the time to give us your feedback. I am pleased you had a pleasant journey, we look forward to you travelling again with us soon.
Kind regards
Karen
Customer Relations Consultant
I am a disabled customer who cannot walk far and who uses a zimmer frame.
You parked me next to thr ramp to the lounge which was great. However
I like adrink and a snack during the voyage and to buy s
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Amber
Condor Ferries
2 months ago
Thank you for your comments, which I will pass on to the relevant department. If you speak to the Cabin Manager onboard and they have the available staff, they will do their upmost to assist and help you.
Kind regards
Karen
Customer Relations Consultant
I have always found Condor to offer an excellent service.. thankfully they are now offering reduced day trips which I feel sure is beneficial to all.. thank you
Amber
Condor Ferries
2 months ago
Thank you so much for taking the time to give us your feedback on your experience with Condor Ferries. I am delighted that you had excellent service.
Kind regards
Karen
Customer Relations Consultant
Thank you so much for taking the time to give us your feedback on your experience with Condor Ferries. I am delighted that it was a 5 Star experience.
Kind regards
Karen
Customer Relations Consultant
Information re booking - good
Check in process - good
check in timing - seems a long time before sailing departure especially sailing from Guernsey when customers can follow the arrival time of the sh
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Amber
Condor Ferries
2 months ago
Thank you for taking the time to give us your feedback following your journey from Guernsey to St Malo. I have passed your comments on to the relevant teams for their information.
Kind regards
Karen
Customer Relations Consultant
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
